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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of C Goody

C Goody

April 22, 2026

5  out of  5
rating by C Goody
"Great place for car insurance!"
We responded:
"Thanks Chris for the 5 star review! We truly appreciate you. thanks again, Todd "
Profile photo of Jordan Armstrong

Jordan Armstrong

April 17, 2026

5  out of  5
rating by Jordan Armstrong
"Amber is always great and helps anytime I need a change or help! Would recommend to everyone"
We responded:
"Jordan, Thanks so much for taking the time to share your positive experience! We are truly thankful for you and your business. I will pass along your kind words to Amber as well. Thanks again! Todd "
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Eric Chase

April 16, 2026

5  out of  5
rating by Eric Chase
"Kandus called out of the blue yesterday and help me save roughly $1200 a year on insurance. She is very polite and friendly. Would definitely recommend."
We responded:
"Eric, thank you so much for the great review! We are so excited that you chose us to protect your family. It also doesn't hurt that we saved you a ton of money as well. That is always a win win!! Thanks again and welcome to State Farm. Todd "
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Adeline

April 16, 2026

5  out of  5
rating by Adeline
"Great customer service"
We responded:
"Adeline, We are grateful and appreciate the time you took to leave your review. Our goal will always be to provide the best experience, and we love knowing yours was no different. We look forward to seeing you again soon. Thanks again! Todd "
Profile photo of Adeline Greer

Adeline Greer

April 16, 2026

5  out of  5
rating by Adeline Greer
"Great customer service"
We responded:
"Adeline, thank you so much for the 5 star review! We truly appreciate you and your business. We always strive to provide great customer service. Thanks again! Todd "
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arianna melendez

April 16, 2026

5  out of  5
rating by arianna melendez
"Excellent customer service! Always responds within minutes and takes care of whatever changes we need! Thank you for your excellence!!!"
We responded:
"Arianna, thank you so much for the 5 star review! Two of our key principles are providing great customer service and being prompt when doing so. That is so exciting to know that we have provided both to you! Thanks for choosing our office to meet your needs. Todd "
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Adam Hunt

April 15, 2026

5  out of  5
rating by Adam Hunt
"Truly great experience at Todd Mounts Statefarm.Todd , Amber , and the rest of the staff have been there for me with my commercial and Personal property policies anytime or any need I have had. I recommend there office in Jefferson City, Tennessee .Thanks very much"
We responded:
"Adam, thank you so much for the kind review! We are excited that you are pleased with our office. In addition, we are grateful that we have helped you not only with your personal insurance, but your business/ commercial insurance as well! Please let us know how we can help you moving forward. Thanks again! Todd "
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K.D. Allen

April 15, 2026

5  out of  5
rating by K.D. Allen
"AMBER!!!!!!!! 5/5,10/10, 15 STARS ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ she is the best thing that ever happened to me 💞💞💞 SHE TRULY GOES THE EXTRA MILE FOR YOU"
We responded:
"Kimberly, thank you so much for the 5 star review! We love that you are pleased with our service here at our office. I will pass along your kind words to Amber. Also, thank you for your loyalty to State Farm over all these years! Todd "
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Kelly McDowell

April 15, 2026

5  out of  5
rating by Kelly McDowell
"Theses are great people to work with and to insurance always call me with up dates it’s by far cheapest home insurance"
We responded:
"Kelly, thank you so much for the GREAT review! We truly appreciate your business, and we love to save you money on your auto and home as well! Thanks again! Todd "
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Chris Largena

April 10, 2026

5  out of  5
rating by Chris Largena
"Wish I could give more then 5 stars for what they had to go through to get me switched over ! Ronda is the best 🌟 🌟 🌟 🌟 🌟 thanks again! Sorry for the hassle of the others we had to go through !! State farm forever!"
We responded:
"Chris, thank you so much for the 5 star review! We are very excited that you chose our office when you moved in from out of state. Welcome to Tennessee! In addition, I will pass along your kind words to Ronda. Please let us know how we can serve you in the future. Thanks again, Todd "
Profile photo of Michael French

Michael French

April 9, 2026

5  out of  5
rating by Michael French
"Everyone that I have spoke with has been very helpful and understanding. Hopefully I will not need them to help with any future accidents but if so I feel confident that they will make it right."
We responded:
"Michael, thank you so much for the great review! We are so pleased to hear that our office has been very helpful to you. In addition, we take pride in helping customers out with their claims. Please let us know if you need anything further! Thanks again, Todd "
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Frankie Amos

April 1, 2026

5  out of  5
rating by Frankie Amos
"Great customer service and pricing."
We responded:
"Frankie, thank you so much for the 5 star review! We always strive to provide excellent customer service at a fair price. We are so excited to welcome you to State Farm. Thanks again! Todd "
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Curtis Hoard

April 1, 2026

5  out of  5
rating by Curtis Hoard
"The folks there are very knowledgeable and very helpful and good people to talk to"
We responded:
"Curtis, thank you so much for the great review! We appreciate you and your family. We love that you have had great experiences here at our office. Let us know how we can serve you in the future. Thanks again! Todd "
Profile photo of Lisa Ledford

Lisa Ledford

March 24, 2026

5  out of  5
rating by Lisa Ledford
"Always prompt and professional. Great rates and I feel good about how they treat me!"
We responded:
"Lisa, Thank you so much for the 5 star review! Being professional and providing quick service are two of our key values. I love that you feel good about how we treat you! (that is a great compliment). Also, if we can save you money, that is a WIN WIN! Thanks again, Todd "
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mark dean

March 20, 2026

5  out of  5
rating by mark dean
"Everyone has treated me good as gold and helped me thru some trying times. I'll be sticking with these guys.⁰"
We responded:
"Mark, thanks so much for the positive review! I am pleased that we have helped you throughout the years. Please let us know what we can do for you moving forward. Thanks again! Todd "
Profile photo of Darla Parton

Darla Parton

March 20, 2026

5  out of  5
rating by Darla Parton
"Sooo easy to work with, Great Service!!"
We responded:
"Darla, thank you so much for the great review! We are excited that you chose our office to protect you and your family. In addition, I am so happy that you are pleased with our service. We strive to be easy to work with. Thanks again for the kind words! Todd "
Profile photo of Phyllis DiPietro

Phyllis DiPietro

March 20, 2026

5  out of  5
rating by Phyllis DiPietro
"I am extremely happy with this agency. They are knowledgeable, kind, and caring about my needs. Thank you Kandus for taking such good care of us."
We responded:
"Phyllis, thank you for your 5-star review! We appreciate your kind words and feedback. We are happy that we were able to get you a great rate, and we look forward to working with you in the future! If there is anything we can do, please let us know. "
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Donna Vineyard

March 13, 2026

5  out of  5
rating by Donna Vineyard
"Emily is amazing to work with. We switched our insurance on our vehicles and RV from Allstate. We increased our coverage and added an additional insurance item, and are still paying way less per month that previously. I highly recommend this agency."
We responded:
"Donna, thank you so much for the 5 star review! We are so excited that you switched your insurance to State Farm and our agency. It is always great to provide more coverage at a cheaper price! Also, I will pass along your kind words to Emily. Thanks again, Todd "
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Josh Kidd

March 12, 2026

5  out of  5
rating by Josh Kidd
"Awesome Group of ppl! And so so Helpful!"
We responded:
"Josh, thank you so much for the positive review! We are excited that you recently moved your insurance to State Farm and chose our office. We strive to always be helpful and meet your needs. Thanks again! Todd "
Profile photo of Brenda Smyre

Brenda Smyre

March 4, 2026

5  out of  5
rating by Brenda Smyre
"Very friendly and helpful !!!"
We responded:
"Brenda, Thanks for the positive review! We appreciate it and you as well. We are glad you had a good experience with our office and welcome back to State Farm! thanks again, Todd"
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Thomas

March 2, 2026

5  out of  5
rating by Thomas
"Ronda made all our changes to our insurance when we moved seem very easy. Thanks for your hard work very professional & helpful Tom & Janet"
We responded:
"Tom and Janet, thanks for the 5 star review! We are excited that you chose our office to insure you. We are also excited to welcome you to the great state of Tennessee! I will pass along your kind words to Ronda. Please let us know how we can assist you moving forward. Thanks again, Todd "
Profile photo of Melissa Barber

Melissa Barber

February 27, 2026

5  out of  5
rating by Melissa Barber
"Awesome"
We responded:
"Melissa, thank you so much for the 5 star review! We truly appreciate you choosing our office to meet your insurance needs. Please reach out to us anytime. Thanks again! Todd "
Profile photo of Carroll Evans

Carroll Evans

February 26, 2026

5  out of  5
rating by Carroll Evans
"They are all so kind and helpful when I need them they are there!"
We responded:
"Carroll, thank you so much for the great review! Our office strives to always do our best to be kind and helpful to our customers. Please let us know how we can be of service to you. Thanks again, Todd "
Profile photo of Sheila Wise

Sheila Wise

February 25, 2026

5  out of  5
rating by Sheila Wise
"I love this office and the people that's in it. They are so considerate and caring and they care about you and about getting things done. They are prompt and very kind. If you don't have auto insurance or life insurance or something, go to them and they will do you right"
We responded:
"Sheila, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for your recommendation. "
Profile photo of Kerra Mueller

Kerra Mueller

February 20, 2026

5  out of  5
rating by Kerra Mueller
"Super easy and quick! Big thank you to Emily Gibson for guiding me through the process!!"
We responded:
"Thank you for the 5 Star Review! We are glad to have you as a new customer to State Farm and honored you chose this office. I'm pleased that Emily assisted you in your decision as well. Please let us know if you need anything else. Thanks again, Todd "