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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyler

August 29, 2024

5  out of  5
rating by Tyler
"Best insurance company in the business Todd & His employees go above and beyond to truely help you!"
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Corbin Johnson

August 21, 2024

5  out of  5
rating by Corbin Johnson
"Very pleased with the service I receive from Todd Mounts office. Amanda is always helpful and able to answer my questions."
We responded:
"Corbin, thank you for your review! We strive to provide the best in customer service. Please reach out if you have additional questions - we'd be happy to help!"
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Justin Winstead

August 15, 2024

5  out of  5
rating by Justin Winstead
"Very helpful very professional! I have been with Todd Mounts for 14 years and have always had the best experience with him and his great staff! Would highly recommend!"
We responded:
"Justin, thank you for sharing your experience with our office! We truly appreciate your business. Please reach out if there is anything we can do to help."
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Pebbles Mccoy

August 14, 2024

5  out of  5
rating by Pebbles Mccoy
"Kandus at Todd Mounts' State Farm is always such a pleasure to chat with ."
We responded:
"Pebbles, thank you so much for your review! We strive to provide the best in customer service, and we love hearing from our customers. We truly appreciate your business! Please let us know if you have any questions. "
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Theresa Mccoy

August 14, 2024

5  out of  5
rating by Theresa Mccoy
"I have been with State Farm for many years, I am always very satisfied with Todd Mounts agency and the ladies in his office are phenomenal!Very respectful and very nice and always greet you with a smile,which is great.The service is beyond great,they'll get back to you as soon as possible when you have a question or a problem. Todd Mounts is always there when you need him and he's honest, which is a valuable asset for an insurance agent."
We responded:
"Theresa, thank you for sharing your experience in our office. We truly appreciate your business! Please reach out if you have any questions about your account."
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Curtis Staples

August 9, 2024

5  out of  5
rating by Curtis Staples
"My experience was great. I worked with Kandus, and she was awesome. She was able to give me competitive pricing and was very helpful with advice while I sorted through my options. I would recommend Todd Mounts State Farm to anyone who's looking for fair pricing and great customer service."
We responded:
"Curtis, thank you so much for sharing your experience with our office and for your recommendation. We strive to provide the best customer service possible! If there is anything you need in the future, please reach out to us. "
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Margie Dale

August 8, 2024

5  out of  5
rating by Margie Dale
"They are always there to help whenever you have questions I recommend State Farm for all your needs Todd Mounts and his employees are so very nice They go above and beyond to help"
We responded:
"Margie, thank you for sharing your experience with our office! We truly appreciate your business. Please reach out to our office if you have any questions!"
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Amanda Cates

August 8, 2024

5  out of  5
rating by Amanda Cates
"Great staff always friendly as well as helpful!"
We responded:
"Amanda, thank you! We strive to provide the best in customer service. If you have any questions, please reach out to our office, and we'd be more than happy to help!"
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Joe Millard

July 31, 2024

5  out of  5
rating by Joe Millard
"I recently had the pleasure of working with Todd Mounts for my insurance needs, and I couldn’t be more satisfied with the experience. He was incredibly knowledgeable, patient, and always available to answer my questions. Todd took the time to understand my unique situation and provided tailored recommendations that perfectly fit my needs. The process was seamless, and I felt confident in the coverage I selected. I highly recommend him for anyone looking for a reliable and helpful insurance agent."
We responded:
"Joe, thank you so much for your feedback and sharing your positive experience with Todd and our office. We strive to provide the best in customer service. Please reach out if you have any questions about your policies. We truly appreciate your business!"
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Darla Lewis

July 24, 2024

5  out of  5
rating by Darla Lewis
"We recently switched to State Farm and after shopping around felt like Todd Mounts and State Farm would be best for our needs! Amanda was amazing and answered every question quickly and efficiently! We are happy with our new much better rate and especially the customer service!!"
We responded:
"Darla, welcome to our office, and thank you so much for sharing your experience! Please reach out to our office if you have any questions, and we would be happy to help. We truly appreciate your business. "
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Anna Allocco

June 28, 2024

5  out of  5
rating by Anna Allocco
"My husband and I are buying a home in Kodak, TN and just finished getting the policy that we needed from Kandus, who was excellent! She was knowledgeable, very pleasant, explained the policy coverage details well, and answered all questions thoroughly. It was a pleasure doing business with her!"
We responded:
"Thank you for sharing your positive experience with Kandus and our office! I'm glad to hear that she provided excellent service and met your expectations, and I'll make sure to pass on your feedback to her. If you need any further assistance or have any more questions, please reach out to our office at 865-475-2282. We truly appreciate your business!"
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Deborah Finchum

June 27, 2024

5  out of  5
rating by Deborah Finchum
"Kandus is the best!!! She takes care of everything so quickly and without the pain of oh no insurance!! No pain and lots of gain!!"
We responded:
"Deborah, thank you for taking the time to let us know about your positive experience in our office! We truly appreciate your business, and we are here if you have any additional questions or insurance needs. "
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Claudia Carothers

June 24, 2024

5  out of  5
rating by Claudia Carothers
"Amanda has been great to speak with and help me to acquire insurance! Such a pleasure to work with"
We responded:
"Claudia, thank you for reaching out about your positive experience with Amanda in our office! We truly appreciate you choosing us for your insurance needs, and we are here if you have any additional questions. "
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Janine Barnett

June 23, 2024

5  out of  5
rating by Janine Barnett
"My agent, Kandus Childs, is top notch! She is great at customer service and helps me get the best rates for our family of drivers. When I have called the office to ask general questions I always speak to someone who is friendly and helpful. I recommend Todd Mounts Insurance Agency staff them highly."
We responded:
"Thanks for sharing your positive experience with Kandus and our office! We strive to provide excellent customer service and we are pleased when we can help you and your family. We truly appreciate your recommendation. Let us know if you have any more questions or need further assistance!"
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Debbie Hale

June 20, 2024

5  out of  5
rating by Debbie Hale
"Candace is always helpful, courteous and knowledgeable."
We responded:
"Hi Debbie, thank you so much for reaching out with your experience in our office! Kandus will be delighted to hear your message regarding her. We truly appreciate your business, and if there is anything we can do to help, please let us know."
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Brandon McGhee

June 11, 2024

5  out of  5
rating by Brandon McGhee
"I appreciate my local State Farm here and even though, thankfully, I havent had to make a claim on anything, the communication from the office staff is always great. Thanks for making it easy!"
We responded:
"Brandon, thank you for sharing your positive experience with our office. It's wonderful to hear that you appreciate our customer service. We strive to provide you and your family with the best! If you ever need assistance or have any questions in the future, please reach out to us at 865-475-2282."
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Destiny Hostutler

June 7, 2024

5  out of  5
rating by Destiny Hostutler
"Very helping. Kandus was especially great in helping me bundle homeowners insurance with my already existing car policy."
We responded:
"Destiny, thank you for sharing your experience with Kandus and our office! We strive to provide the very best for you and your family. If you have any questions about your policies, please let us know and we'll be happy to help! We truly appreciate your business. "
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William Bailey

June 6, 2024

5  out of  5
rating by William Bailey
"Been with State Farm for over 35 years . Tod has a great team . Even got a State Farm road Atlas . Which you cannot get anymore . I’m not a G P S man . . Even though I’m old-school they take care of my needs ."
We responded:
"William, thank you for reaching out to share your experience with our office. We are truly appreciative of your business, and are glad to be able to provide you with the service you need. If you have any questions about your policies, please reach out!"
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John Gunn

May 17, 2024

5  out of  5
rating by John Gunn
"Terrific service as well as great patience explaining the details of the policies."
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Theresa Levalley

May 14, 2024

5  out of  5
rating by Theresa Levalley
"I have been a State Farm customer since 1983. Recently I experienced a big loss when a tornado hit my home in Dandridge. State Farm helping me from the first phone call. Amber has been the best helping me through the whole process. All of the front office girls have been great. I still have a lot to deal with at this point, but Todd Mounts State Farm has been the best ever. I truly appreciate everything they have helped me with. I highly recommend this office for your insurance needs."
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Leirel Shrum

May 1, 2024

5  out of  5
rating by Leirel Shrum
"Kandus was absolutely amazing when helping me find an insurance plan that fits all my needs. She found me an insurance plan that had more coverage and was cheaper than what I was previously paying. I am extremely grateful to her for being so kind and helpful!"
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Annie Wooliver

March 17, 2024

5  out of  5
rating by Annie Wooliver
"Kandus was experienced, professional, thorough, knowledgeable and patient. She answered all my questions (even the dumb ones) and helped move my policy to a safe company"
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Dennis Henry

March 15, 2024

5  out of  5
rating by Dennis Henry
"I highly recommend Todd Mounts State Farn insurance agency. Todd has a very friendly and knowledgeable statf.Kandus spent a lot of time answering my questions on the and returning my phone calls. Todd is very helpful explaining the different options of the insurance coverages. Dennis Henry"
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Joshua Gann

March 13, 2024

5  out of  5
rating by Joshua Gann
"Mr. Mounts office actually doesn't carry the specific type insurance I needed, but they were super polite an professional, and pointed me in the right direction."
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Tom Kirkpatrick

February 27, 2024

5  out of  5
rating by Tom Kirkpatrick
"I have been a State Farm customer since 1985 and recently have added commercial property insurance at multiple properties along with my home, auto, and camper insurance. Todd and his very capable staff including Kandus, Amanda and the rest of the crew are always super pleasant, helpful and extremely easy to deal with. Rare claims have been handled efficiently and to my satisfaction. Certain other insurance carriers are raising rates by 10-20% and even dropping coverage for multifamily apartments (a policy at one of my properties was recently not renewed). State Farm has stepped up and we were actually able to reduce our policy premium for 2024. I highly recommend the Todd Mounts team and the State Farm products they offer."