State Farm® Insurance Agent Todd Mounts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Samuel Mays
November 2, 2026
5
out of
5
rating by Samuel Mays
"I have been with State Farm for over 40 years. It's always a pleasure to deal with Candace, she is absolutely amazing. It's always been a great experience no matter who I deal with in Todd Mounts office. Thanks"
We responded:
"Samuel (Paul), thank you so much for the great review! We truly appreciate it and your business. In addition, we appreciate your loyalty to State Farm and this office. Being with the same company over 40 years is very impressive. I will pass along your kind words to the team. Thanks again! Todd "
Scott Weeks
November 2, 2026
5
out of
5
rating by Scott Weeks
"Professional Prompt Courteous Knowledge.
This has been my experience with Todd Mounts office. Even as everything has went up, they have remained competitive.
Home Autos Motorcycle Boat They have me covered."
We responded:
"Scott, thanks so much for the kind review! We continuous strive to provide those qualities that you described above and do so at a fair competitive price. We are excited that you have experienced all of those with our office. In addition, we are humbled to protect your family across so many lines of business as well (including your autos, camper, motorcycle and boat). Thanks again! Todd "
Payton Cline
October 30, 2026
5
out of
5
rating by Payton Cline
"Very respectful very quick and great rates"
We responded:
"Payton, thanks so much for the kind review! We are continuously working to provide great service, and we are thrilled that you have experienced that here with our office. In addition, when we can also provide you with great rates, that is just fantastic. Thanks again! Todd "
johnny wyrick
October 29, 2026
5
out of
5
rating by johnny wyrick
"Amanda, Amber, Candace and all the employees of Todd Mounts State farm are the most knowledgeable and helpful insurance agents iv ever dealt with. They treat you like family and make you feel comfortable. I would recommend these guys for any type of insurance you need!"
We responded:
"Johnny, thank you for your 5-star review! We strive to provide the best service for our customers, and we always love to hear when customers are happy with their experience. I will pass on your kind words to the team! If there is anything we can do to help, please let us know. "
Pamela Lonas
October 28, 2026
5
out of
5
rating by Pamela Lonas
"Quick, friendly service always with this State Farm office!"
We responded:
"Pam, thanks so much for the kind review! We are always striving to provide friendly service and in a timely manner. That is fantastic that you have experienced both with our office! In addition, thanks so much for being a great long-time customer of State Farm and our office. We truly appreciate it! Todd "
Jeff Talley
October 27, 2026
5
out of
5
rating by Jeff Talley
"The girls at Todd Mounts are the best.
If I have any questions, issues or a change of policy they make the process easy and headache free. I’m glad I’m with them."
We responded:
"Jeff, thanks so much for the 5 star review! We are all so thankful to be part of a very efficient team here. In addition, we are also thankful that you chose State Farm and our office to protect your family across several lines of business. Please let us know how we can serve you moving forward. I will pass along your kind words to the team. Thanks again! Todd "
Christy LaFlam
October 26, 2026
5
out of
5
rating by Christy LaFlam
"I have had insurance through them for the last 9 years at least and they are ALWAYS so nice when I call!! They never fail to answer any of my questions and are eager to help!! Good customer service is very important to me and they set the bar high."
We responded:
"Christy, thank you for your 5-star review! We strive to provide you with the best in customer service, and we are pleased to hear that you have had a good experience with us. Please reach out if we can be of assistance!"
Pete Dorwin
October 24, 2026
5
out of
5
rating by Pete Dorwin
"I called Kandus late on a Friday to pick up some auto insurance and she had the Quote for me at the speed of light. Great job"
We responded:
"Pete, thanks so much for the kind review! We take pride in helping our customers in a very timely manner. Thanks for being such a great customer. I will pass along your kind words to Kandus. Thanks again! Todd "
Michael Dyke
October 21, 2026
5
out of
5
rating by Michael Dyke
"My family and I have been with Todd and team since he took the local SF office in 2012. They have been with us through various stages of life - house, teenager driving, multiple vehicles, life insurance needs, etc...
I'm always greeted on the phone with someone who knows / remembers us. Kandus, Amber, and other members of the team through the years have consistently treated me with respect and kindness, along with providing a genuine TN smalltown business experience. I get a yearly check-up call to see if our insurance needs have changed, and it always ends with a quick update on our families, pets, and a good laugh to brighten the day. In an age where customer service is basically non-existent in most interactions, Todd Mounts State Farm remembers how important customer service is alongside a good product/service.
Easy 5-stars and I'm always happy to recommend them to friends / acquaintances looking for a higher quality insurance experience."
We responded:
"Michael, thanks so much for the awesome review! We truly appreciate the relationship that our office has built with your family over the past 14 years. You are one of the first customers that I met back in 2012. As a team, we are consistently working to provide great customer service, as well as, quality insurance. In addition, thanks so much for the recommendations of our office to others. As a business owner, that means everything. Our best customers come from our existing customers. Thanks again! Todd "
Zoee Leonard
October 20, 2026
5
out of
5
rating by Zoee Leonard
"Kandus was great! She reached asking about our current rate and we were paying $120 more with our old insurance company than she quoted me for the same coverage! I highly recommend her if you’re looking for a cheaper but reliable insurance company!"
We responded:
"Zoee, thanks so much for the kind review! We are very pleased to hear that you saved money moving your insurance to our office and State Farm. Anytime you can go with a quality company and save money, that is a win-win! I will pass along your kind words to Kandus as well. Todd "
eric lovell
October 20, 2026
5
out of
5
rating by eric lovell
"The lady to help me on my policy was for auto saying it was way cheaper than others for the same coverage. He was all about saving me money and getting me deals. Life insurance was fairly cheap too a cheaper than the rest I should put it I would suggest this company to anyone she was very quick to respond answered all and even more questions that I had I would 100% recommend anybody get a quote or even the insurance A very satisfied customer"
We responded:
"Eric, thanks for much for the 5 star review! Also, Welcome to State Farm! We are very excited that you chose our office to protect you and your family. In addition, we are always happy to hear that you enjoyed your experience with our office and saved money in the process. Thanks again! Todd "
FREDRIC HANEK
October 20, 2026
5
out of
5
rating by FREDRIC HANEK
"I have been with State Farm for almost 50 years and they have been exceptional."
We responded:
"Fred, thanks for much for the great review! We appreciate you so much and your loyalty to State Farm. We are very excited that you chose State Farm and our office to protect your family. Thanks again! Todd "
Marvin Mutter
October 19, 2026
5
out of
5
rating by Marvin Mutter
"Great staff very professional and will treat you like family that’s a keeper in my book"
We responded:
"Marvin, thanks so much for the kind review! We appreciate you so much and appreciate the relationship that we have built with you and your family. Please let us know how we can serve you moving forward. Thanks again! Todd "
rhonda hampton
October 19, 2026
5
out of
5
rating by rhonda hampton
"Very nice staff and always take care of their customers!"
We responded:
"Rhonda, thanks so much for the kind review! Our team here is consistently striving to provide great customer service, and we all care about people. I will pass along your kind words to them. Thanks for being such great customers! Todd "
Jacob Leimeister
September 30, 2026
5
out of
5
rating by Jacob Leimeister
"I had a great experience with Todd Mounts State Farm! They took the time to sit down with me and go through every question I had. Everyone was incredibly knowledgeable, helpful, and made sure I actually understood my coverage instead of just trying to sell me a policy.
In the end, I walked away with better insurance coverage than I had with USAA for less than a third of the price!
One of the biggest things for me is that I now have an actual local agent I can go to when I have questions or need help, rather than spending hours waiting on the phone trying to get ahold of someone.
I couldn’t be happier with the experience and would definitely recommend Todd Mounts State Farm to anyone looking to review their insurance or see if they can get better coverage for a better price!"
We responded:
"Jacob, thanks so much for the fantastic review! We are so excited that you are a new State Farm customer here at our office. We take pride in helping people understand their insurance policies while also providing quality customer service. We also are very excited that you saved a ton of money in the process. Please let us know your needs moving forward. Thanks again! Todd "
John Pape
September 29, 2026
5
out of
5
rating by John Pape
"Easy process competitive pricing and friendly staff"
We responded:
"John, thanks so much for the 5 star review! We are excited that you have had a great experience with us. When we can provide great service and a fair price, that is a win-win. Thanks again! Todd "
Nicky Perry
September 28, 2026
5
out of
5
rating by Nicky Perry
"We have used State Farm since the storms of 2009 Kandice has been the person we have dealt with this hole time we love Kandice"
We responded:
"Nicky, thanks so much for the 5 star review! Also, we are humbled by your loyalty to State Farm and this office as well (17 years)! Let us know if you need anything moving forward. I will pass along your kind words to Kandus as well. Thanks again! Todd "
Mike
September 23, 2026
5
out of
5
rating by Mike
"I've been doing business with Todd Mounds for several years now. The staff is always professional and helpful. They're always happy to answer any questions I have as well as suggest ways to help my insurance needs as well as save me money. Also when those bad times do come, Todd Mounds and his staff are sympathetic, knowledgeable and ready to help get things back on track."
We responded:
"Mike, thank you so much for the kind review! We are so excited that your experiences here have been pleasant. We always strive to be there anytime you have a question and be there on your worst days as well. Our team is consistently working to always put the customer first. Also, thanks for your loyalty to State Farm and this office! Todd "
Aliyah Martino
September 22, 2026
5
out of
5
rating by Aliyah Martino
"I love State Farm they always answer the phone right away and are super eager to help with any issues"
We responded:
"Aliyah, thank you so much for the 5 star review! We truly appreciate it. We are so glad that you have had a great experience with our team here at our office and State Farm. Thanks again, Todd "
Allan Cunningham
September 18, 2026
5
out of
5
rating by Allan Cunningham
"I have been with Todd Mounts office for years they are friendly and very helpful Amber is great she knows the insurance inside out. Great people."
We responded:
"Allan, thanks so much for the great review! We appreciate it and also appreciate our relationship with you and your family. Let us know how we can be of service to you moving forward. I will also pass along your kind words to Amber. Thanks again! Todd "
Sheila Davis
September 18, 2026
5
out of
5
rating by Sheila Davis
"Todd and his team are amazing to work with. I would never ever look for insurance anywhere else. I've never been treated so well..."
We responded:
"Thank you so much for the 5-star review!"
Harley Wise
September 18, 2026
5
out of
5
rating by Harley Wise
"Amber is very helpful and has answered any questions I’ve had."
We responded:
"Harley, thanks so much for the kind review! We appreciate it so much. Also, we are so thankful that you trust our office and State Farm to protect you and your family. Thanks again! Todd "
Rebekah Willings
September 15, 2026
5
out of
5
rating by Rebekah Willings
"Kandus is really personable and explains things very well!"
We responded:
"Rebekah, thanks so much for the 5 star review! We truly appreciate it. We are pleased that you have had a great experience with Kandus as well. I will pass along your kind words. Thanks again! Todd "
Dennis B
September 15, 2026
5
out of
5
rating by Dennis B
"No matter the issue this office and especially a lady named Kandus has taken care of it to my satisfaction in a timely manner."
We responded:
"Dennis, thanks so much for the 5 star review! We are so excited that your experience with us has been a great one. I will pass along your kind words to Kandus as well. Thanks again! Todd "
Lorna Yankee
September 15, 2026
5
out of
5
rating by Lorna Yankee
"Ronda worked with me to work up a quote for a commercial auto policy. She also quoted a personal auto insurance policy that was not only less expensive than my current auto insurance with another company, but was better coverage. She was extremely knowledgeable and helpful."
We responded:
"Lorna, Thank you so much for the great review! We truly appreciate it. We are pleased that we can help you with your personal insurance, as well as, your commercial/ business insurance needs. I will pass along your kind words to Ronda. Thanks again! Todd "