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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Branch

December 23, 2025

5  out of  5
rating by Jennifer Branch
"5 stars for all the girls that work in this office! They are always so helpful and prompt in their response."
We responded:
"Jennifer, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christy Sellars

December 23, 2025

5  out of  5
rating by Christy Sellars
"Bond for Notary. Very nice group and very pleased to have met these folks."
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Jessica E

December 22, 2025

5  out of  5
rating by Jessica E
"They go above and beyond for you! Emily is awesome...highly recommend!"
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trey herrington

December 16, 2025

5  out of  5
rating by trey herrington
"Kandus took the time to cover all details of our policies and break down of every line, explaining all fees and verbiage. She made sure the coverage switch was seamless and painless. She went above and beyond by communicating steps to download necessary tools to ensure cost effective rates and even sharing step by step directions of all downloads needed. Overall fantastic service and professionalism. Would def recommend Kandus for insurance needs! Great people, great service! Awesome job!"
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Zon Barker

December 4, 2025

5  out of  5
rating by Zon Barker
"Rhonda knows her stuff. Didn't take her long to save me a couple of bucks"
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Kalyn Newport

December 3, 2025

5  out of  5
rating by Kalyn Newport
"Kandus Childs at State Farm is awesome! She helped me get the best policies in place so quickly! Friendly and all around great to work with."
We responded:
"Kalyn, thank you for your 5-star review! I am glad to hear you had a good experience in our office, and that Kandus was able to help you with your policies. We appreciate the feedback! Please reach out if there is anything we can do in the future. "
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gracia mendez

December 1, 2025

5  out of  5
rating by gracia mendez
"Shoutout to emily for being transparent about policy rates and everything that it intels. She made the process smooth and stress free! I recommend to all auto owners."
We responded:
"Gracia, thank you for your 5-star review! We’re thankful for your feedback. It’s our pleasure to assist you with your auto insurance needs. I will pass your kind words on to Emily. If there is anything else we can do to help, please let us know!"
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Jeff

November 26, 2025

5  out of  5
rating by Jeff
"Todd Mounts State Farm office is great. We’ve been with them for years. Amber and Emily are awesome. Excellent customer service from everyone. We highly recommend them to anyone looking for great people who go above and beyond for you."
We responded:
"Jeff, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ruby McClain

November 25, 2025

5  out of  5
rating by Ruby McClain
"Rhonda and Amber have helped with my needs in a timely manner and great phone etiquette always asking how we are doing!"
We responded:
"Ruby. we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John Pinkston

November 25, 2025

5  out of  5
rating by John Pinkston
"They are great. Answered all my questions and helped me get all my cars and home insured."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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James Davis

November 25, 2025

5  out of  5
rating by James Davis
"Prompt and excellent service! Ronda was excellent in getting things done quickly"
We responded:
"James, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Miranda Kinkead

November 25, 2025

5  out of  5
rating by Miranda Kinkead
"Best experience since my accident. The process has been very quick. Everyone has been so helpful scheduling rental cars and getting my car seats replaced and vehicle fixed."
We responded:
"Miranda, we’re honored by your positive feedback! I am glad to hear that you had a good experience with your claim. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Hugh Stills

November 25, 2025

5  out of  5
rating by Hugh Stills
"Todd and his team at the office have had such a positive influence on my life over the past few months and I could never thank them enough for all they’ve done for me!!"
We responded:
"Hugh, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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BJ MOWRY

November 25, 2025

5  out of  5
rating by BJ MOWRY
"UPDATE: Amber and all the team at Statefarm are still the best team you can work with. They really work and care about their clients. I recommend Todd Mounts Statefarm over all the rest. I love all my state farm agents. They are always helpful and considerate. They help me to ensure that all my insurance payments are made. I have been with them for 15 years because of how good they treat me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ashton Cox

November 18, 2025

5  out of  5
rating by Ashton Cox
"Excellent service! I was able to get a quote and switch to State Farm all within 24 minutes. 5 out of 5 stars."
We responded:
"Ashton, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kimberly Hawkins

November 14, 2025

5  out of  5
rating by Kimberly Hawkins
"Our agent, Ronda Hoffmeister, has always handled our needs with prompt and professional responses. We highly recommend for all of your insurance needs."
We responded:
"Kimberly, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cassandra Arn

November 14, 2025

5  out of  5
rating by Cassandra Arn
"I’ve been with State Farm for over 10 years, and Emily has been absolutely amazing every step of the way. She’s always kind, patient, and incredibly helpful whenever I have questions or need something handled quickly. You can truly tell she cares about her customers and goes above and beyond to make sure everything is taken care of. The whole team at this office has consistently provided excellent service, but Emily especially stands out. It’s rare to find someone so genuine and reliable these days, and I’m grateful to have her as my agent. Highly recommend Emily and this State Farm office!"
We responded:
"Cassandra, Thank you so much for your 5-star review! We are delighted to know you had a great experience with our State Farm office. I will pass your kind words on to Emily and the team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shawn K

November 14, 2025

5  out of  5
rating by Shawn K
"They gave best deal and the people who always answer the phone calls are so pleasent to talk with they treat you like your a close friend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please reach out if we can help!"
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kyle parker

November 12, 2025

5  out of  5
rating by kyle parker
"Todd is a great guy. You will not find anybody more honest"
We responded:
"Kyle, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Miranda Witt

November 12, 2025

5  out of  5
rating by Miranda Witt
"I worked with Ronda to get auto insurance. She was super informative and helped me understand all the details of my new coverage."
We responded:
"Miranda, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I will pass on your feedback to Ronda! If there is anything else we can do to help, please let us know!"
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Craig Arn

November 7, 2025

5  out of  5
rating by Craig Arn
"I’ve been with State Farm for over 10 years, and I couldn’t be happier with their service. Every experience I’ve had — from getting coverage to filing claims — has been smooth and professional. The team is always friendly, responsive, and genuinely cares about their customers. It’s rare to find that kind of consistency these days. Highly recommend State Farm!"
We responded:
"Craig, thank you so much for your 5-star review! We truly appreciate the time you took to give us feedback. Customer service is one of our highest priorities, and we are pleased to hear you've had a good experience. If there is anything we can do for you, please reach out!"
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Doug Steffen

October 27, 2025

5  out of  5
rating by Doug Steffen
"Did everything I asked of them and went beyond to make sure proof of insurance went to the correct people"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Loretta Crawford

October 23, 2025

5  out of  5
rating by Loretta Crawford
"They staff ......all of them are ALLWAYS so nice and sweet to talk to and always willing to help...I appreciate them having my insurance through them . They are awesome 👍"
We responded:
"Loretta, thank you for your 5-star review! We truly appreciate your feedback and that you trust us with your insurance! Please reach out if there is anything we can do to help. "
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Andy Morrison

October 22, 2025

5  out of  5
rating by Andy Morrison
"Awesome, very customer driven service"
We responded:
"Andy, thank you so much for your 5-star review! We are pleased to hear about your experience in our office. Thank you for trusting us with your insurance needs!"
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Tony

October 21, 2025

5  out of  5
rating by Tony
"Thank you for the excellent service and exceptional customer care. You're on a higher level when compared to other insurance companies."
We responded:
"Tony, thank you for your 5-star review and for your generous feedback. We are glad to hear you have had a good experience in our office! We are always here to help - please reach out if there is anything we can do!"