State Farm® Insurance Agent Todd Mounts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andrew Roy
June 11, 2026
5
out of
5
rating by Andrew Roy
"Rhonda was great! Very helpful and knowledgeable."
We responded:
"Andrew, thanks so much for the kind review! We truly appreciate it. I will pass along your kind words to Ronda, and we want to welcome you to State Farm. Please let us know how we can assist you moving forward. Thanks again! Todd "
Courtney Downey
June 8, 2026
5
out of
5
rating by Courtney Downey
"We’ve been using State Farm for over a decade. They have been so helpful with every transition of life. We are very appreciative of their professionalism and ensuring our family not only has the best coverage, but also rate."
We responded:
"Courtney, thank you so much for the 5 star review! We love that you have been a State Farm customer for over a decade, and we are happy that we have been able to assist you along the way. Thank you so much for the kind words, and we are always trying to provide the best coverage at a fair rate. Thanks again! Todd "
Jamie Rasnake
June 5, 2026
5
out of
5
rating by Jamie Rasnake
"The staff at this office are great. They are always very nice and extremely helpful. I have never had a bad experience with them. Highly recommend."
We responded:
"Jamie, thank you for your 5-star review! We truly appreciate your business and your feedback. If there is anything we can do to help, please reach out. "
Gregory Donner
June 4, 2026
5
out of
5
rating by Gregory Donner
"Kandus was extremely helpful and was a delight to deal with."
We responded:
"Greg, Thanks so much for the great review! We truly appreciate it. We want to congratulate you on your move to Tennessee and so happy that you chose our office to protect your family. Please let us know how we can assist you moving forward. I will pass along your kind words to Kandus. Thanks again! Todd "
Michelle Pittman
June 2, 2026
5
out of
5
rating by Michelle Pittman
"Very helpful and answered all my questions thanks Rhonda"
We responded:
"We appreciate your review, Michelle. We are so happy that you had such a wonderful experience with State Farm Agent Todd Mounts’s Team here in Jefferson Cty ! "
Tommy Arwood
June 2, 2026
5
out of
5
rating by Tommy Arwood
"Spoke to Rhonda today and she was able to lower both my car and home premiums. Great Lady a plus to your company."
We responded:
"Thanks so much for the amazing review, Tommy! We really appreciate your support here in Jefferson Cty . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Carolyn Dossett
June 2, 2026
5
out of
5
rating by Carolyn Dossett
"Todd Mount and his associates are always professional, accurate, personable, and sincere. I trust Todd and his team."
We responded:
"Carolyn, thank you so much for the great review! We value you and your feedback. We are so pleased that you trust us to insure you and your family. I will pass along your kind words to the team as well. Thanks again! Todd "
Kasi Houser
May 29, 2026
5
out of
5
rating by Kasi Houser
"The best team!"
We responded:
"Kasi, thanks so much for the 5 star review! You are always a pleasure to talk to. I will pass along your kind words to our team. Please let us know how we can assist you moving forward. Thanks again! Todd "
Tonia Williams
May 26, 2026
5
out of
5
rating by Tonia Williams
"Thank you so much for being patient and making switching so easy. I really appreciate the extra time Ronda spent with me going over everything."
We responded:
"Tonia, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to getting to know you. There are a lot of choices in insurance, and we are thankful that you chose State Farm and our agency to protect you and your family. Thanks again! Todd "
Paula Sweet
May 26, 2026
5
out of
5
rating by Paula Sweet
"We have used this great company for years. Even moved outside the area and could easily switch to a local office but refuse to. Quality service, customer centric and always focused on what they can do for us- it's what keeps us champions of Todd and his team."
We responded:
"Paula, thank you so much for the fantastic review! Some of our core values are keeping the customer first and providing great customer service. We are so happy that you feel that we have done those things. We do provide insurance for people all over Tennessee and happy that you continue to choose our office. I will pass along your kind words to the entire team. Thanks again! Todd "
Michelle Bobo
May 22, 2026
5
out of
5
rating by Michelle Bobo
"I had a very smooth and easy time bundling insurance for 2 cars, renters insurance, and life insurance with Rhonda! She made the process so easy and understandable. I always recommend State Farm, they have the fairest rates, and I’ve never experienced bad customer service with them!"
We responded:
"Michelle, Thanks for the 5 Star Review! We are so excited that you chose us to protect you and your family. Bundling all of your insurance is a great way to keep everything in one spot, as well as save money! We are glad that we can protect you with your auto, renters, and your life insurance. Please let us know how we can serve you in the future. Thanks again! Todd "
Danny Dreaden Jr
May 21, 2026
5
out of
5
rating by Danny Dreaden Jr
"Great people to work with would refer all my family and friends"
We responded:
"Danny, Thanks for the great review! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Also, welcome to State Farm and our Agency. Thanks again, Todd "
Michael Chris Taylor
May 15, 2026
5
out of
5
rating by Michael Chris Taylor
"My wife and I moved from Florida to Tennessee and we needed insurance for our two cars and our new home. Kandus was fantastic in helping us. She was very helpful and found the insurance we needed. More importantly she was very prompt in responding to questions and very friendly to work with. I highly recommend Todd Mounts Insurance. Thank you Kandus for making this an easy transition and for your kind help."
We responded:
"Chris, thank you so much for the 5 star review! We are so please that your experience with us was quick and seamless. We love helping people that are moving from out of the area. I will pass along your kind words to Kandus, and we welcome you to Tennessee! Thanks again, Todd"
Christine Mayberry
May 14, 2026
5
out of
5
rating by Christine Mayberry
"Always there and helpful!!!"
We responded:
"Christine, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future. Thanks again, Todd"
Marissa Disney
May 13, 2026
5
out of
5
rating by Marissa Disney
"Just switch from geico to State Farm and Emily made the switch so easy and headache free! Everything was complete within 10 mins."
We responded:
"Marissa, thank you so much for the great review! We are so excited that you chose our office to protect you and your family. Being prompt and efficient are two of our key values. We hope to continue exceeding your expectations with great service. Thanks again! Todd "
Chandler Mink
May 12, 2026
5
out of
5
rating by Chandler Mink
"The teams extremely helpful, always go above and beyond to help anyway possible, amber is always extremely helpful and kind"
We responded:
"Chandler, Thanks for the kind words! We appreciate your recognition, and we will do our best to keep up the great work. I will pass along your kind words to Amber. Thanks again! Todd"
Chris Bird
May 7, 2026
5
out of
5
rating by Chris Bird
"Ronda and Amber we amazing! They made the experience a pleasure! Can’t recommend them enough."
We responded:
"Chris, Thank you so much for the 5 star review! Our office is always trying to create positive experiences. I will pass along your kind words to our team. Thanks again! Todd"
Heath Seyler
May 1, 2026
4
out of
5
rating by Heath Seyler
"Everyone here is very nice and helpful i fully recommend them"
We responded:
"Heath, Thanks so much for taking the time to share your positive experience! We are happy that chose us to protect your family. Please let us know how to help you moving forward. Thanks again, Todd "
Edward Goins
May 1, 2026
5
out of
5
rating by Edward Goins
"I've been with state Farm for a long time and I don't plan on going anywhere else because State farm has been so good to me they are the best."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shane Littrell
April 30, 2026
5
out of
5
rating by Shane Littrell
"Very friendly staff and professional always there to help! Great group of people! Highly recommend!"
We responded:
"Shane, Thanks so much for the 5 star review! We truly appreciate it. We always strive to be friendly and professional. Thanks again! Todd"
Keith Phildius
April 29, 2026
5
out of
5
rating by Keith Phildius
"Emily was terrific. She got me set up with in insurance on the new Kia Sorento I bought. Took care of the insurance switch in an expedited and professional manner. A great representative of State Farm."
We responded:
"Keith, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. I will pass along your kind words to Emily. Thanks again! Todd"
Hunter Norris
April 28, 2026
5
out of
5
rating by Hunter Norris
"Amber and Emily are very great to work with, any problems I have ever had, they have always have taken care of me!"
We responded:
"Hunter, Thanks for choosing us and leaving such a great review! We are so happy that you have had such a positive experience with our team. I will pass along your kind words to Amber and Emily. Please let us know how we can serve you moving forward. Thanks again! Todd"
Malvin Cotter
April 23, 2026
5
out of
5
rating by Malvin Cotter
"Real nice people and easy to make insurance changes, and good rates."
We responded:
"Malvin, Thanks so much for the great review! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience, and we are so glad you feel that way. Thanks again! Todd "
C Goody
April 22, 2026
5
out of
5
rating by C Goody
"Great place for car insurance!"
We responded:
"Thanks Chris for the 5 star review! We truly appreciate you. thanks again, Todd "
Jordan Armstrong
April 17, 2026
5
out of
5
rating by Jordan Armstrong
"Amber is always great and helps anytime I need a change or help! Would recommend to everyone"
We responded:
"Jordan, Thanks so much for taking the time to share your positive experience! We are truly thankful for you and your business. I will pass along your kind words to Amber as well. Thanks again! Todd "