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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Doris Bishop

June 30, 2025

5  out of  5
rating by Doris Bishop
"excellent service, love state farm, highly recommend"
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Tim & Aimee UpChurch

June 27, 2025

5  out of  5
rating by Tim & Aimee UpChurch
"Amanda is always so helpful and knowledgeable when I call with a question. I highly recommend them!"
We responded:
"Tim and Aimee, thank you for taking the time to write us a review. We are glad to hear your experience in our office is a positive one! We truly appreciate your business! Please reach out if there is anything we can do to help. "
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andrea simpson

June 16, 2025

5  out of  5
rating by andrea simpson
"I haven’t been with State Farm in a very long time about 20 years. I just went back to them. Their prices are reasonable. Their service is fabulous. People are super friendly and get things done quickly. I think I’ll stay here at this place indefinitely."
We responded:
"Andrea, thank you for your 5-star review! We truly appreciate the feedback. We are happy to know you have had a good experience in our office, and we look forward to continuing to provide you our best in customer service. Please reach out if you have any questions!"
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Roseann Ray

June 12, 2025

5  out of  5
rating by Roseann Ray
"Great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Vonda Adams

June 12, 2025

5  out of  5
rating by Vonda Adams
"We’ve been with State Farm for years and have never had any issues the staff is always helpful with everything we do and hasn’t failed to deliver I appreciate everything they do and continue to do to help us"
We responded:
"Vonda, thank you for your 5-star review! We are thankful you chose us for your insurance needs. Please reach out if there is anything we can do to help. We truly appreciate you!"
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Christie Gideon

June 11, 2025

5  out of  5
rating by Christie Gideon
"I had left State Farm for my auto policies. Kandus from Todd Mounts office stayed in touch and asked me if she could requote the policies. She was so helpful, saved me money on auto and home!"
We responded:
"Christie, thank you for your 5-star review and for your kind words about Kandus. We are glad to hear you have had a good experience in our office. We strive to provide the best in customer service, and we are honored to have your business back!"
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Cameron Berry

June 10, 2025

5  out of  5
rating by Cameron Berry
"Great and Friendly staff!! Also providing a fast and dependable service!!"
We responded:
"Cameron, thank you for your 5-star review! We are happy to hear you had a good experience in our office. We strive to provide you with the best service possible. Please reach out if we can help with anything!"
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Crystal Shipley

June 9, 2025

5  out of  5
rating by Crystal Shipley
"I can not say enough about how great my State Farm office is. They have went above and beyond anytime I have needed them. I had a question and needed some help this morning, Emily took care of it all in less than 15 minutes. Definitely recommend them to anyone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gary Patterson

June 6, 2025

5  out of  5
rating by Gary Patterson
"Great experience. Recommend this office to handle your insurance needs. Ronda was extremely professional and helpful. Todd’s a nice guy too."
We responded:
"Hi Gary! Thank you for taking the time to review! We truly appreciate you trusting us with your business. I will pass your kind words on to Ronda and Todd. Let us know if we can do anything to help!"
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Sean Emert

June 5, 2025

5  out of  5
rating by Sean Emert
"Very personable and local experience. Just good down home feel with the conversation and whole process of changing insurance"
We responded:
"Hi Sean, thank you for your 5-star review! We are so glad to hear you had a positive experience in our office. Thank you for trusting us with your insurance needs! "
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Ricky England

June 4, 2025

5  out of  5
rating by Ricky England
"kandus is amazing! very easy to talk to and she explains everything easily as well!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! I will pass on your kind words to Kandus. If there is anything else we can do for your insurance needs, just let us know!"
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Ash c

June 4, 2025

5  out of  5
rating by Ash c
"kandus is wonderful! she’s very kind and makes everything so much easier as a first timer getting my own insurance in my name. shes lovely!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Darla Lewis

June 4, 2025

5  out of  5
rating by Darla Lewis
"We recently switched to State Farm and after shopping around felt like Todd Mounts and State Farm would be best for our needs! Amanda was amazing and answered every question quickly and efficiently! We are happy with our new much better rate and especially the customer service!! Once again today Todd Mounts and his staff were on it when we had some issues come up! I can’t say enough about this team! They are efficient and always there for us! Thanks for great service!"
We responded:
"Darla, welcome to our office, and thank you so much for sharing your experience! Please reach out to our office if you have any questions, and we would be happy to help. We truly appreciate your business. "
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Monique Wagner

June 3, 2025

5  out of  5
rating by Monique Wagner
"Recommend this office to handle your insurance needs. Ronda is very professional and courteous, and she made sure everything we needed was taken care of in a timely manner."
We responded:
"Hi Monique, thank you for your feedback on our office! I will pass on your kind words to Ronda. Let us know if we can help in any way!"
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Jason Ashley

May 30, 2025

5  out of  5
rating by Jason Ashley
"They are very friendly and always easy to deal with and always able to help me out"
We responded:
"Hi Jason! Thank you for your review. Customer Service is one of our main priorities, and it is helpful to hear that we are making a difference. Please reach out if we can help in any way!"
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Kameron Guerra

May 30, 2025

5  out of  5
rating by Kameron Guerra
"Great experience with Todd and Emily! They are fantastic at what they do in saving you money while making sure you sign up with the right plan!"
We responded:
"Hi Kameron, thank you for your 5-star review! We take pride in working to get you the best deal possible. I will pass your kind words on to Emily. Let us know if we can assist in the future!"
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Dustin Carter

May 30, 2025

5  out of  5
rating by Dustin Carter
"My family and I have had Todd and staff for over 10 years and have had excellent service with them! We would highly recommend them to anyone!"
We responded:
"Hi Dustin! Thank you for your review and for your loyalty to our office for 10+ years. We love working with you and your family. Let us know if there is anything we can help you with in the future!"
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Travis Goodspeed

May 29, 2025

5  out of  5
rating by Travis Goodspeed
"Collecting old cars, I know that one call to Kandace Childs will get a new project added to my policy. There's never any hassle, and I never have to speak to a stranger in a call center."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jill Tinley

May 28, 2025

5  out of  5
rating by Jill Tinley
"Kandace Childs at Todd Mounts office was such a pleasure to work with. She was extremely knowledgeable and transferred all of my policies with no problem, I would highly recommend Kandace."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dane Hoffmeister

May 28, 2025

5  out of  5
rating by Dane Hoffmeister
"Amazing service and knowledge!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ron Silk

May 23, 2025

5  out of  5
rating by Ron Silk
"They are great. We were out of town and was able to call State Farm where Emily helped us get insurance on our new truck. Thanks for all your help."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Randy Fox

May 19, 2025

5  out of  5
rating by Randy Fox
"Been working with Todd Mounts insurance for a while. Great response when you need an answer quick All the employees have been great to work with. Emily just recently helped me with quote. Very helpful and nice!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joel Arwood

May 13, 2025

5  out of  5
rating by Joel Arwood
"Excellent and professional! Always available to get the job done. Kandace has been wonderful to work with."
We responded:
"Thank you for your 5-star review! I will pass on your kind words to Kandus. Thank you for your business. We truly appreciate you!"
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Justin Carothers

May 8, 2025

5  out of  5
rating by Justin Carothers
"Been with Todd Mounts for 10yrs now and best customer service and pricing! You want hometown family feel this is your place! Highly recommend!"
We responded:
"Justin, thank you so much for your 5-star review and for your helpful feedback. We are glad to hear about your experience in our office, and we are very thankful for your 10+ years of loyalty to State Farm! Please let us know if there is anything we can do to help you. "
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The Curvy Cuban

May 1, 2025

5  out of  5
rating by The Curvy Cuban
"Everyone at Todd Mounts is so very helpful and FRIENDLY! I have had no issues with my claim, they are quick to email me any insurance information I request, and I love that they send payment reminders via text so I don’t always have to sift through mail or my inbox. They make car insurance easy. Highly recommend."
We responded:
"Thank you for your 5-star review! We are glad to hear that you've had good experiences with our Claims department and are glad to hear that our text system works for you so well. We appreciate the feedback! Please reach out if there is anything we can do to help further. "