State Farm® Insurance Agent Todd Mounts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joel Arwood
May 13, 2025
5
out of
5
rating by Joel Arwood
"Excellent and professional! Always available to get the job done. Kandace has been wonderful to work with."
We responded:
"Thank you for your 5-star review! I will pass on your kind words to Kandus. Thank you for your business. We truly appreciate you!"
Justin Carothers
May 8, 2025
5
out of
5
rating by Justin Carothers
"Been with Todd Mounts for 10yrs now and best customer service and pricing! You want hometown family feel this is your place! Highly recommend!"
We responded:
"Justin, thank you so much for your 5-star review and for your helpful feedback. We are glad to hear about your experience in our office, and we are very thankful for your 10+ years of loyalty to State Farm! Please let us know if there is anything we can do to help you. "
The Curvy Cuban
May 1, 2025
5
out of
5
rating by The Curvy Cuban
"Everyone at Todd Mounts is so very helpful and FRIENDLY! I have had no issues with my claim, they are quick to email me any insurance information I request, and I love that they send payment reminders via text so I don’t always have to sift through mail or my inbox. They make car insurance easy. Highly recommend."
We responded:
"Thank you for your 5-star review! We are glad to hear that you've had good experiences with our Claims department and are glad to hear that our text system works for you so well. We appreciate the feedback! Please reach out if there is anything we can do to help further. "
Cynthia Tucker
April 29, 2025
5
out of
5
rating by Cynthia Tucker
"Amanda has done an excellent job with our auto and home insurance. Emily was very informative about life insurance. Although, I won’t be taking out the life insurance at this time she explained premiums etc. where I could understand."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jennifer Branch
April 28, 2025
5
out of
5
rating by Jennifer Branch
"We love Amber! She takes her time to explain things to me and answer my many questions! We appreciate her so much."
We responded:
"Jennifer, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Donald Hickman
April 28, 2025
5
out of
5
rating by Donald Hickman
"Kandus has always went above and beyond for my family and always took time to explain insurance to us. Top notch people"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Katie Seale
April 22, 2025
5
out of
5
rating by Katie Seale
"Amber at Todd Mounts State Farm was kind, professional, and so very welcoming. We had an excellent experience establishing our policy with her, and it was much more affordable than other competitors in the area. After meeting Amber, we will be switching all our policies to her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jenny Phillips
April 21, 2025
5
out of
5
rating by Jenny Phillips
"Emily is a very knowledgeable and professional agent to speak with. She really helped make sense of policies that she quoted for me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Carlie Williams
April 18, 2025
5
out of
5
rating by Carlie Williams
"Thank you all for everything, everything is always great!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Emily Eaton
April 17, 2025
5
out of
5
rating by Emily Eaton
"Ronda has been super helpful every time I have questions. She is professional and courteous. She always explains different options in coverage weighing the pros and cons of each option to make sure I am making the right decision for me."
We responded:
"Emily, Thank you for your five-star review and for your kind words about Ronda. We are pleased to hear you had a positive experience in our office! Please let us know if we can help in the future. "
Shawn K
April 17, 2025
5
out of
5
rating by Shawn K
"They gave best deal and the people who always answer the phone calls are so pleasent to talk with they treat you like your a close friend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please reach out if we can help!"
Kari. White
April 17, 2025
5
out of
5
rating by Kari. White
"I can't say enough good things about this office The people here are great! Always helpful and friendly. I really appreciate this office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Denise Hindman
April 14, 2025
5
out of
5
rating by Denise Hindman
"Always very helpful with anything I have questions about! And it is a plus that it's reasonable, also. Appreciate State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Will Welch
April 10, 2025
5
out of
5
rating by Will Welch
"Good service great crowd and good people give this place a try and great food"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
BJ MOWRY
March 24, 2025
5
out of
5
rating by BJ MOWRY
"I love all my state farm agents. They are always helpful and considerate. They help me to ensure that all my insurance payments are made. I have been with them for 15 years because of how good they treat me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jackie Lynch
March 12, 2025
5
out of
5
rating by Jackie Lynch
"always helpful and responds quickly"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kristin Surber
March 10, 2025
5
out of
5
rating by Kristin Surber
"Kandus is absolutely amazing and makes the process of getting quotes and adding new vehicles to our policy a seamless process! Very much appreciate them and what they do for my family and myself!"
We responded:
"Kristin, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Edna Stout
March 10, 2025
5
out of
5
rating by Edna Stout
"She was very good and polite and helpful. I like her a lot. Thank you Kandus"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Michael Case
February 28, 2025
5
out of
5
rating by Michael Case
"I had an incredible experience working with Todd Mounts at State Farm! Todd was amazing—extremely responsive and patient, taking the time to answer all of my questions thoroughly. The level of service was outstanding, but the savings were even better! I hadn't shopped for insurance in a couple of years, and I was blown away by how much I saved by switching. Todd and his team made the entire process seamless and enjoyable. A special shoutout to Kandus Childs, who was also fantastic to work with. The professionalism and customer care from this team are truly top-notch. If you’re looking for great service and even better savings, I highly recommend Todd Mounts State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I will pass on your kind words to Todd and Kandus. If there is anything else we can do to help, please let us know!"
michael mathis
February 5, 2025
5
out of
5
rating by michael mathis
"Emily is always a delight very professional and quick to respond. We’ve been with Todd for years and have never had a bad experience 10/10 highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. I will pass on your kind words to Emily. If you ever have any questions or need assistance, we’re here to help!"
Anna Stevens
February 3, 2025
5
out of
5
rating by Anna Stevens
"Kandus was so personable/kind and a huge help with setting up our insurance for Tennessee!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I will pass your kind words on to Kandus. If there is anything else we can do to help, please let us know!"
Rachel Stoutt
January 24, 2025
5
out of
5
rating by Rachel Stoutt
"Emily was so helpful and amazing! She went out of her way to make sure I had everything I needed!"
We responded:
"Rachel, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. I will pass on your kind words to Emily. If you ever have any questions or need assistance, we’re here to help!"
scott west
January 24, 2025
5
out of
5
rating by scott west
"Very fast and easy, Pleasant to work with would highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
chad Davis
January 24, 2025
1
out of
5
rating by chad Davis
"google hides reviews including my real one of this business. i want to see if they even post this."
We responded:
"Thank you for your feedback. We take all reviews seriously, and I’m sorry to hear that you’re experiencing issues with Google reviews. We value transparency and want to ensure that all voices are heard. If you have specific concerns you'd like to discuss, please feel free to reach out to us directly. We appreciate your input and are here to help!"
Cara Millington
January 17, 2025
5
out of
5
rating by Cara Millington
"The best place to get insurance! Todd and Kandus are very knowledgeable and easy to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"