State Farm® Insurance Agent Todd Mounts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Edward Goins
November 18, 2024
5
out of
5
rating by Edward Goins
"I've been with state Farm for a long time and I don't plan on going anywhere else because State farm has been so good to me they are the best."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Patrick
November 18, 2024
5
out of
5
rating by Patrick
"Kandus was very professional and 2nd to none! I am glad that I chose State Farm!"
We responded:
"Patrick, thank you for your 5-star review! I will pass your kind words on to Kandus. We are happy to hear you had a positive experience in our office - we strive to provide the best service to our customers. Thank you for your business! We truly appreciate you. "
Tonya Wallace
November 15, 2024
5
out of
5
rating by Tonya Wallace
"Emily has been so helpful making my search for insurance coverage more affordable. She is courteous and professional. What a wonderful asset she is to Todd Mounts State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! I will pass on your kind words to Emily. We look forward to continuing to support your insurance needs."
Brandon Surrett
November 12, 2024
5
out of
5
rating by Brandon Surrett
"Amanda was amazing. She got us the best deal possible."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I will pass on your kind words to Amanda. If there is anything else we can do to help, please let us know!"
James Love
November 8, 2024
5
out of
5
rating by James Love
"Wonderful staff. Very proficient at their craft. Always available for questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jenna Young
November 6, 2024
5
out of
5
rating by Jenna Young
"I made the switch to State Farm and so happy that I did! Kandus was absolutely wonderful with her customer service and immediate attention to the quote I requested online."
We responded:
"Jenna, thank you for the 5-star review! We are thrilled that you had a positive experience in our office. I will pass on your kind words to Kandus. Please reach out if you have any questions! We truly appreciate your business. "
D & R Montgomery
November 1, 2024
5
out of
5
rating by D & R Montgomery
"Quick friendly service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nikalis MacDougall
October 31, 2024
5
out of
5
rating by Nikalis MacDougall
"Amber Burke @ this state farm makes my day so much easier. She has been an absolute lifesaver. She took the time to explain my insurance options clearly and patiently, answering all my questions without hesitation and I had a LOT. Her expertise and guidance helped me find the perfect policy that not only fits my budget but also provides comprehensive coverage. I didn't even know what that was beforehand. I'm incredibly grateful for her professionalism and dedication, especially when repeating and explaining my options. Thanks, Amber."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brittany m
October 31, 2024
5
out of
5
rating by Brittany m
"I recently worked with Amber Burke, and I couldn't be happier with the experience. From our first meeting, she was attentive, knowledgeable, and genuinely interested in finding the right coverage for my needs. She took the time to explain all the options clearly, helping me understand the benefits and drawbacks of each policy. Her prompt communication and willingness to answer my questions made the entire process smooth and stress-free. If I could, I'd give her 6 stars for anyone looking for reliable and personalized insurance services! She cares about you as a person and always makes a point to go above and beyond for you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
D. Blalock
October 29, 2024
5
out of
5
rating by D. Blalock
"Emily was so helpful! She was so thorough in explaining all my options re car insurance. I highly recommend this office for all your insurance needs!!!"
We responded:
"Thank you so much for the 5-star review!"
Curly Tea
October 24, 2024
5
out of
5
rating by Curly Tea
"When we bought a house in the area, the Todd Mounts State Farm Insurance Agency came highly recommended. Upon meeting with the staff in the office, we quickly understood why. Every single one of the people working there are just genuinely nice, welcoming and helpful and qualified to take care of all our insurance needs. They helped us get the exact coverage we needed/wanted for our home and vehicle. Not only was everyone super sweet during the initial meeting, they have all continued to be during our following visits. David and I are grateful that have them taking care of our insurance needs. We highly recommend the Todd Mounts State Farm Insurance Agency without hesitation!"
We responded:
"Thank you so much for your kind review! We love hearing when we are able to help our customers. Please reach out if you have any questions about your home and auto policies. Thank you for your business! We truly appreciate you. "
johnny wyrick
October 19, 2024
5
out of
5
rating by johnny wyrick
"Amanda, Amber and all the employees of Todd Mounts State farm are the most knowledgeable and helpful insurance agents iv ever dealt with. They treat you like family and make you feel comfortable. I would recommend these guys for any type of insurance you need!"
We responded:
"Johnny, thank you for your 5-star review! We strive to provide the best service for our customers, and we always love to hear when customers are happy with their experience. I will pass on your kind words to the team! If there is anything we can do to help, please let us know. "
Brooke White
October 16, 2024
4
out of
5
rating by Brooke White
"I am not happy that I lost my roadside assistance but my payments went up. I had to buy AAA."
We responded:
"Brooke, thank you for your review. Please contact our office at 865-475-2282 as we may be able to put your roadside assistance back onto your auto policy. Thanks, Todd"
Paige Morgan
October 10, 2024
5
out of
5
rating by Paige Morgan
"Mrs. Amanda was excellent, so helpful and patient with my situation. I would recommend 10/10"
We responded:
"Paige, thank you for your 5-star review and for your kind words regarding Amanda. I will pass them on to her. Please reach out if there is anything else we can do to help!"
Brandon Young
October 9, 2024
5
out of
5
rating by Brandon Young
"Great people and tries their best to get you the best insurance for the money."
We responded:
"Brandon, thank you so much for your 5-star review! Please let us know if you have any questions about your policies. We truly appreciate your business!"
John Brackins
October 1, 2024
5
out of
5
rating by John Brackins
"Very pleased with agent"
We responded:
"John, thank you for your 5-star review! We are glad to hear you have had a good experience with our office. Please reach out to us if you have any questions, and we'd be more than happy to help. We truly appreciate you!"
Bill Nezer
September 27, 2024
5
out of
5
rating by Bill Nezer
"This is the best insurance agents i have ever dealt with in Tennessee and in Florida. They always answer their phones and are there to assist you in any and all possible ways they can. They go out of their way to follow up and send you reminders for your bills and make sure you are up to date. In addition (which this exceeds expectations) and I am speaking from personal experience, even if they can't assist you with something if it's out of the scope of their work they are determined to help you find a way and will will also look for you how to get it done. Highly recommended!"
We responded:
"Bill, thank you for your review and for sharing your experience with our office. We strive to provide the best care possible to our customers - thank you for trusting us with your insurance needs! We truly appreciate you. "
keren smith
September 27, 2024
5
out of
5
rating by keren smith
"Absolutely wonderful experience. I'm saving so much money on home and auto. Highly recommend."
We responded:
"Keren, thank you for your review! We are happy to hear that we are a good fit for your insurance needs. Please reach out if you have any questions, and we'd be more than happy to help. We truly appreciate you!"
Chris Chesney
September 17, 2024
5
out of
5
rating by Chris Chesney
"Been with Todd Mounts for several years for Home, Auto and Life Insurance. Left TN for a spell and just came back and his office was super in getting everything transferred back to TN. Thank you Kandus!"
We responded:
"Chris, thank you for your review and for sharing your experience with your office! We will pass on your kind words to Kandus. Please reach out if there is anything we can do to help - we truly appreciate you!"
tashane blackett
September 16, 2024
5
out of
5
rating by tashane blackett
"Thanks to Amanda my experience getting my insurance felt like a breeze everything was explained throughly step by step , and patiently. thank you !"
We responded:
"Tashane, thank you for your review and for sharing your experience with our office! We strive to provide the best in customer service, and we are always here if you have any additional questions. We truly appreciate your business!"
LISA STINSON
September 12, 2024
5
out of
5
rating by LISA STINSON
"Candace makes it so easy always helps when I need it .she has great customer service and really nice. All that I have talked to there is very helpful."
We responded:
"Lisa, thank you for your review! We are glad to hear that you have had a good experience in our office. Please reach out if you have any questions, and we'd be more than happy to help. We truly appreciate your business!"
Paul
September 12, 2024
5
out of
5
rating by Paul
"Kandus Childs, thanks so much for your help and making it a VERY autism friendly experience!"
We responded:
"Paul, thank you for sharing your experience in our office! We strive to provide the best in customer service. Please let us know if you have any questions, and we would be happy to help. We truly appreciate you!"
Yanique Grant
September 9, 2024
5
out of
5
rating by Yanique Grant
"Super easy and everything went very smooth. Amanda made the insurance process a walk in the park. She’s very friendly, knowledgeable, and always ready to tackle my questions."
We responded:
"Yanique, thank you for your review and for sharing your experience in our office! We strive to provide the best in customer service, and we are always happy to answer any questions you may have. Please reach out if we can assist in any way in the future! "
C Richardson
September 9, 2024
5
out of
5
rating by C Richardson
"Excellent service! His staff is very knowledgeable and responsive! Highly recommend Todd and his staff! We have had our house and cars insured through SF for years and have always been extremely satisfied."
We responded:
"Thank you so much for the 5-star review!"
Judy Hector
September 8, 2024
5
out of
5
rating by Judy Hector
"The Mounts State Farm Agency have served me and my family for years in terms of cars and home owners’ insurance. Everyone there is so friendly and helpful. Hopefully people will stop running into my cars and causing damage, but in each past instance, just a phone call has resulted in setting up the next steps to getting the vehicle repaired and back on the road. I give them 5 stars happily. Judy"
We responded:
"Judy, thank you so much for reviewing our office! We are so sorry you've had those experiences with your vehicle, but we are glad that you found the process to be easy through our office. We are always available to answer any questions about your auto and home insurance. We truly appreciate your business!"