State Farm® Insurance Agent Todd Mounts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Loretta Crawford
October 23, 2025
5
out of
5
rating by Loretta Crawford
"They staff ......all of them are ALLWAYS so nice and sweet to talk to and always willing to help...I appreciate them having my insurance through them . They are awesome 👍"
We responded:
"Loretta, thank you for your 5-star review! We truly appreciate your feedback and that you trust us with your insurance! Please reach out if there is anything we can do to help. "
Andy Morrison
October 22, 2025
5
out of
5
rating by Andy Morrison
"Awesome, very customer driven service"
We responded:
"Andy, thank you so much for your 5-star review! We are pleased to hear about your experience in our office. Thank you for trusting us with your insurance needs!"
Tony
October 21, 2025
5
out of
5
rating by Tony
"Thank you for the excellent service and exceptional customer care. You're on a higher level when compared to other insurance companies."
We responded:
"Tony, thank you for your 5-star review and for your generous feedback. We are glad to hear you have had a good experience in our office! We are always here to help - please reach out if there is anything we can do!"
Richard Ballenger
October 17, 2025
5
out of
5
rating by Richard Ballenger
"Kandus is Super Woman!"
We responded:
"Richard, thank you for your 5-star review! We strive to provide you with the best in customer service. I will pass your kind words onto Kandus. Let us know if there is anything we can do to help!"
Christy LaFlam
October 15, 2025
5
out of
5
rating by Christy LaFlam
"I have had insurance through them for the last 9 years at least and they are ALWAYS so nice when I call!! They never fail to answer any of my questions and are eager to help!! Good customer service is very important to me and they set the bar high."
We responded:
"Christy, thank you for your 5-star review! We strive to provide you with the best in customer service, and we are pleased to hear that you have had a good experience with us. Please reach out if we can be of assistance!"
Bridget Flynn
October 10, 2025
5
out of
5
rating by Bridget Flynn
"Good insurance company. The people are friendly and very helpful with anything you need"
We responded:
"Bridget, thank you for your 5-star review and kind feedback! We strive to provide the best customer service possible, and we are pleased to hear about your experience with us. Please reach out if there is anything we can do to help. "
Phyllis DiPietro
October 10, 2025
5
out of
5
rating by Phyllis DiPietro
"I was extremely unhappy with my Insurance Company and decided to look for another company. After getting an online quote for both my auto and home, State Farm Insurance was highly recommended. Kandus from Todd Mounts Agency in Jefferson City called me. She was able to save me a ton of money for even better coverage. Thank you Kandus!!"
We responded:
"Phyllis, thank you for your 5-star review! We appreciate your kind words and feedback. We are happy that we were able to get you a great rate, and we look forward to working with you in the future! If there is anything we can do, please let us know. "
Marvin Stewart
October 7, 2025
5
out of
5
rating by Marvin Stewart
"Todd and Ronda assisted me with a quote on auto and home insurance. They were professional, efficient, gracious and thoughtful. I was impressed with the care and consideration of my needs that they displayed. I will be returning to them for future insurance needs,"
We responded:
"Marvin, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! I will pass your kind words on to Todd and Ronda. It was a pleasure working with you, and we look forward to continuing to support your insurance needs."
Gayle
October 6, 2025
5
out of
5
rating by Gayle
"Great info from Rhonda"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service - I will pass your kind works on to Ronda. If there is anything else we can do for your insurance needs, just let us know!"
Sheila Davis
October 6, 2025
5
out of
5
rating by Sheila Davis
"Todd and his team are very thorough..if you are looking for an agent who will work for u and stay on top of ur policies and any issues call them.. I've been a customer for many years"
We responded:
"Thank you so much for the 5-star review!"
Tommy Mcdaniel
October 3, 2025
5
out of
5
rating by Tommy Mcdaniel
"Great to deal with"
We responded:
"Tommy, thank you for your 5-star review! We truly appreciate your feedback. Let us know if we can help in any way. "
Amy Fritts
October 1, 2025
5
out of
5
rating by Amy Fritts
"Always a pleasure dealing with my insurance company 😊 Todd Mounts staff is friendly and knowledgeable. Kandus made it easy to add a General Liability Policy to my existing policies for my new small business Thank you so much Kandus!!!"
We responded:
"Amy, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance regarding your auto policy, we’re here to help!"
Joy Welch
October 1, 2025
5
out of
5
rating by Joy Welch
"I have always had great customer service and friendliest of help with the girls at Todd Mounts office . This time I was helped by Rhonda setting up my policy and it the past I have also been greatly helped by Amber as well as Amanda they all show great quality in their customer service representative love dealing with them all."
We responded:
"Joy, thank you for your 5-star review! We strive to provide the best in customer service, and we are pleased to hear that you've had a positive experience with us. If you need anything, please let us know!"
johnny wyrick
September 29, 2025
5
out of
5
rating by johnny wyrick
"Amanda, Amber and all the employees of Todd Mounts State farm are the most knowledgeable and helpful insurance agents iv ever dealt with. They treat you like family and make you feel comfortable. I would recommend these guys for any type of insurance you need!"
We responded:
"Johnny, thank you for your 5-star review! We strive to provide the best service for our customers, and we always love to hear when customers are happy with their experience. I will pass on your kind words to the team! If there is anything we can do to help, please let us know. "
Susan Cheetham
September 29, 2025
5
out of
5
rating by Susan Cheetham
"Thank you so much for helping me with my car insurance!!"
We responded:
"Susan, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Travis Lee
September 26, 2025
5
out of
5
rating by Travis Lee
"I've had a few claims over the years and they have always been easy to work with and fast answers. Todd and his office are great."
We responded:
"Travis, thank you for your 5-star review! We strive to provide the best in customer service, and we are happy to hear you've had a good experience with us. If there is anything we can do to help, please let us know!"
Alesha Wilson
September 18, 2025
5
out of
5
rating by Alesha Wilson
"Always been wonderful to work with"
We responded:
"Thank you for the positive review! We truly appreciate the feedback. If we can help in any way please let us know!"
Roberta Edwards
September 18, 2025
5
out of
5
rating by Roberta Edwards
"No matter the issue they are always there to give me advise and take the time to explain any questions I may have. Thank you State Farm!"
We responded:
"Roberta, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
C Maj
September 17, 2025
5
out of
5
rating by C Maj
"I have high standards/expectations when doing business with a company and rarely am i wowed. We needed to add car and home insurance in a state other than our primary and I thought it would be so complicated and costly. Kandus made it a wonderful experience! Walked me through it all and removed the stress and anxiety! She could not have been more professional, thorough or kinder! If you need insurance i highly recommend making a call to this State Farm office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! I will pass your kind words on to Kandus. We look forward to continuing to support your insurance needs."
Grace Felker
September 15, 2025
5
out of
5
rating by Grace Felker
"Very happy with the agency. We went through changes of the plan and kids in and out of our policies. Emily, Kandus and others have been wonderful to work with!"
We responded:
"Grace, thank you for your 5-star review! We truly appreciate your trust in our agency, and we are glad to help wherever we can. I will pass your kind words on to Emily and Kandus and the rest of the team. "
Mike Hice
September 15, 2025
5
out of
5
rating by Mike Hice
"Kandus and the rest of the team are friendly, always available on the spot service, budget friendly. Other companies claim they can beat their prices but can't. Thank you for that !"
We responded:
"Mike, thank you for your five-star review! We truly appreciate your business and your feedback. Please reach out to the office if you have any questions!"
Emily Campbell
September 4, 2025
5
out of
5
rating by Emily Campbell
"Kandus was great at helping me pick out a life insurance policy over the phone and made the process so simple! 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ashley ammons
September 2, 2025
5
out of
5
rating by Ashley ammons
"Super helpful with anything I need!!! Best insurance company around!"
We responded:
"Ashley, we’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
Tim Doyle
September 2, 2025
5
out of
5
rating by Tim Doyle
"I call in to make a payment and I'll have to admit I'm a real blabbermomth, the girls are always so kind to listen to me while processing my payment. THANKS"
We responded:
"Tim, we appreciate your 5-star review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
sandy hampton
September 2, 2025
5
out of
5
rating by sandy hampton
"So helpful and friendly. I have had the best experiences with all my insurance needs. Very reliable and responsive. Heartily recommend this agency for all insurance needs."
We responded:
"Sandy, thank you for your 5-star review! We are glad to hear you have had great experiences with us. We strive to provide the best in service for our customers. If there is anything we can do to help in the future, please reach out!"