State Farm® Insurance Agent Todd Mounts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ashton Cox
November 18, 2025
5
out of
5
rating by Ashton Cox
"Excellent service! I was able to get a quote and switch to State Farm all within 24 minutes. 5 out of 5 stars."
We responded:
"Ashton, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kimberly Hawkins
November 14, 2025
5
out of
5
rating by Kimberly Hawkins
"Our agent, Ronda Hoffmeister, has always handled our needs with prompt and professional responses. We highly recommend for all of your insurance needs."
We responded:
"Kimberly, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cassandra Arn
November 14, 2025
5
out of
5
rating by Cassandra Arn
"I’ve been with State Farm for over 10 years, and Emily has been absolutely amazing every step of the way. She’s always kind, patient, and incredibly helpful whenever I have questions or need something handled quickly. You can truly tell she cares about her customers and goes above and beyond to make sure everything is taken care of. The whole team at this office has consistently provided excellent service, but Emily especially stands out. It’s rare to find someone so genuine and reliable these days, and I’m grateful to have her as my agent. Highly recommend Emily and this State Farm office!"
We responded:
"Cassandra, Thank you so much for your 5-star review! We are delighted to know you had a great experience with our State Farm office. I will pass your kind words on to Emily and the team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shawn K
November 14, 2025
5
out of
5
rating by Shawn K
"They gave best deal and the people who always answer the phone calls are so pleasent to talk with they treat you like your a close friend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please reach out if we can help!"
kyle parker
November 12, 2025
5
out of
5
rating by kyle parker
"Todd is a great guy. You will not find anybody more honest"
We responded:
"Kyle, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Miranda Witt
November 12, 2025
5
out of
5
rating by Miranda Witt
"I worked with Ronda to get auto insurance. She was super informative and helped me understand all the details of my new coverage."
We responded:
"Miranda, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I will pass on your feedback to Ronda! If there is anything else we can do to help, please let us know!"
Craig Arn
November 7, 2025
5
out of
5
rating by Craig Arn
"I’ve been with State Farm for over 10 years, and I couldn’t be happier with their service. Every experience I’ve had — from getting coverage to filing claims — has been smooth and professional. The team is always friendly, responsive, and genuinely cares about their customers. It’s rare to find that kind of consistency these days. Highly recommend State Farm!"
We responded:
"Craig, thank you so much for your 5-star review! We truly appreciate the time you took to give us feedback. Customer service is one of our highest priorities, and we are pleased to hear you've had a good experience. If there is anything we can do for you, please reach out!"
Doug Steffen
October 27, 2025
5
out of
5
rating by Doug Steffen
"Did everything I asked of them and went beyond to make sure proof of insurance went to the correct people"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Loretta Crawford
October 23, 2025
5
out of
5
rating by Loretta Crawford
"They staff ......all of them are ALLWAYS so nice and sweet to talk to and always willing to help...I appreciate them having my insurance through them . They are awesome 👍"
We responded:
"Loretta, thank you for your 5-star review! We truly appreciate your feedback and that you trust us with your insurance! Please reach out if there is anything we can do to help. "
Andy Morrison
October 22, 2025
5
out of
5
rating by Andy Morrison
"Awesome, very customer driven service"
We responded:
"Andy, thank you so much for your 5-star review! We are pleased to hear about your experience in our office. Thank you for trusting us with your insurance needs!"
Tony
October 21, 2025
5
out of
5
rating by Tony
"Thank you for the excellent service and exceptional customer care. You're on a higher level when compared to other insurance companies."
We responded:
"Tony, thank you for your 5-star review and for your generous feedback. We are glad to hear you have had a good experience in our office! We are always here to help - please reach out if there is anything we can do!"
Richard Ballenger
October 17, 2025
5
out of
5
rating by Richard Ballenger
"Kandus is Super Woman!"
We responded:
"Richard, thank you for your 5-star review! We strive to provide you with the best in customer service. I will pass your kind words onto Kandus. Let us know if there is anything we can do to help!"
Christy LaFlam
October 15, 2025
5
out of
5
rating by Christy LaFlam
"I have had insurance through them for the last 9 years at least and they are ALWAYS so nice when I call!! They never fail to answer any of my questions and are eager to help!! Good customer service is very important to me and they set the bar high."
We responded:
"Christy, thank you for your 5-star review! We strive to provide you with the best in customer service, and we are pleased to hear that you have had a good experience with us. Please reach out if we can be of assistance!"
Bridget Flynn
October 10, 2025
5
out of
5
rating by Bridget Flynn
"Good insurance company. The people are friendly and very helpful with anything you need"
We responded:
"Bridget, thank you for your 5-star review and kind feedback! We strive to provide the best customer service possible, and we are pleased to hear about your experience with us. Please reach out if there is anything we can do to help. "
Phyllis DiPietro
October 10, 2025
5
out of
5
rating by Phyllis DiPietro
"I was extremely unhappy with my Insurance Company and decided to look for another company. After getting an online quote for both my auto and home, State Farm Insurance was highly recommended. Kandus from Todd Mounts Agency in Jefferson City called me. She was able to save me a ton of money for even better coverage. Thank you Kandus!!"
We responded:
"Phyllis, thank you for your 5-star review! We appreciate your kind words and feedback. We are happy that we were able to get you a great rate, and we look forward to working with you in the future! If there is anything we can do, please let us know. "
Marvin Stewart
October 7, 2025
5
out of
5
rating by Marvin Stewart
"Todd and Ronda assisted me with a quote on auto and home insurance. They were professional, efficient, gracious and thoughtful. I was impressed with the care and consideration of my needs that they displayed. I will be returning to them for future insurance needs,"
We responded:
"Marvin, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! I will pass your kind words on to Todd and Ronda. It was a pleasure working with you, and we look forward to continuing to support your insurance needs."
Gayle
October 6, 2025
5
out of
5
rating by Gayle
"Great info from Rhonda"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service - I will pass your kind works on to Ronda. If there is anything else we can do for your insurance needs, just let us know!"
Sheila Davis
October 6, 2025
5
out of
5
rating by Sheila Davis
"Todd and his team are very thorough..if you are looking for an agent who will work for u and stay on top of ur policies and any issues call them.. I've been a customer for many years"
We responded:
"Thank you so much for the 5-star review!"
Tommy Mcdaniel
October 3, 2025
5
out of
5
rating by Tommy Mcdaniel
"Great to deal with"
We responded:
"Tommy, thank you for your 5-star review! We truly appreciate your feedback. Let us know if we can help in any way. "
Amy Fritts
October 1, 2025
5
out of
5
rating by Amy Fritts
"Always a pleasure dealing with my insurance company 😊 Todd Mounts staff is friendly and knowledgeable. Kandus made it easy to add a General Liability Policy to my existing policies for my new small business Thank you so much Kandus!!!"
We responded:
"Amy, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance regarding your auto policy, we’re here to help!"
Joy Welch
October 1, 2025
5
out of
5
rating by Joy Welch
"I have always had great customer service and friendliest of help with the girls at Todd Mounts office . This time I was helped by Rhonda setting up my policy and it the past I have also been greatly helped by Amber as well as Amanda they all show great quality in their customer service representative love dealing with them all."
We responded:
"Joy, thank you for your 5-star review! We strive to provide the best in customer service, and we are pleased to hear that you've had a positive experience with us. If you need anything, please let us know!"
johnny wyrick
September 29, 2025
5
out of
5
rating by johnny wyrick
"Amanda, Amber and all the employees of Todd Mounts State farm are the most knowledgeable and helpful insurance agents iv ever dealt with. They treat you like family and make you feel comfortable. I would recommend these guys for any type of insurance you need!"
We responded:
"Johnny, thank you for your 5-star review! We strive to provide the best service for our customers, and we always love to hear when customers are happy with their experience. I will pass on your kind words to the team! If there is anything we can do to help, please let us know. "
Susan Cheetham
September 29, 2025
5
out of
5
rating by Susan Cheetham
"Thank you so much for helping me with my car insurance!!"
We responded:
"Susan, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Travis Lee
September 26, 2025
5
out of
5
rating by Travis Lee
"I've had a few claims over the years and they have always been easy to work with and fast answers. Todd and his office are great."
We responded:
"Travis, thank you for your 5-star review! We strive to provide the best in customer service, and we are happy to hear you've had a good experience with us. If there is anything we can do to help, please let us know!"
Alesha Wilson
September 18, 2025
5
out of
5
rating by Alesha Wilson
"Always been wonderful to work with"
We responded:
"Thank you for the positive review! We truly appreciate the feedback. If we can help in any way please let us know!"