State Farm® Insurance Agent Todd Mounts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Case
February 28, 2025
5
out of
5
rating by Michael Case
"I had an incredible experience working with Todd Mounts at State Farm! Todd was amazing—extremely responsive and patient, taking the time to answer all of my questions thoroughly. The level of service was outstanding, but the savings were even better! I hadn't shopped for insurance in a couple of years, and I was blown away by how much I saved by switching. Todd and his team made the entire process seamless and enjoyable. A special shoutout to Kandus Childs, who was also fantastic to work with. The professionalism and customer care from this team are truly top-notch. If you’re looking for great service and even better savings, I highly recommend Todd Mounts State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I will pass on your kind words to Todd and Kandus. If there is anything else we can do to help, please let us know!"
michael mathis
February 5, 2025
5
out of
5
rating by michael mathis
"Emily is always a delight very professional and quick to respond. We’ve been with Todd for years and have never had a bad experience 10/10 highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. I will pass on your kind words to Emily. If you ever have any questions or need assistance, we’re here to help!"
Anna Stevens
February 3, 2025
5
out of
5
rating by Anna Stevens
"Kandus was so personable/kind and a huge help with setting up our insurance for Tennessee!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I will pass your kind words on to Kandus. If there is anything else we can do to help, please let us know!"
Rachel Stoutt
January 24, 2025
5
out of
5
rating by Rachel Stoutt
"Emily was so helpful and amazing! She went out of her way to make sure I had everything I needed!"
We responded:
"Rachel, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. I will pass on your kind words to Emily. If you ever have any questions or need assistance, we’re here to help!"
scott west
January 24, 2025
5
out of
5
rating by scott west
"Very fast and easy, Pleasant to work with would highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
chad Davis
January 24, 2025
1
out of
5
rating by chad Davis
"google hides reviews including my real one of this business. i want to see if they even post this."
We responded:
"Thank you for your feedback. We take all reviews seriously, and I’m sorry to hear that you’re experiencing issues with Google reviews. We value transparency and want to ensure that all voices are heard. If you have specific concerns you'd like to discuss, please feel free to reach out to us directly. We appreciate your input and are here to help!"
Cara Millington
January 17, 2025
5
out of
5
rating by Cara Millington
"The best place to get insurance! Todd and Kandus are very knowledgeable and easy to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sophia Paterno Peper
January 15, 2025
5
out of
5
rating by Sophia Paterno Peper
"Candace was amazing! Very kind and so helpful. I had insurance within an hour of calling. Great service- Highly recommend"
We responded:
"Sophia, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! I will pass on your kind words to Kandus. If there is anything else we can do for your insurance needs, just let us know!"
Leah Tenbrook
January 10, 2025
5
out of
5
rating by Leah Tenbrook
"Love love love them! They always make everything so easy. Always do kind and helpful. I don’t see me ever going anywhere else ❤️"
We responded:
"Leah, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Bridgette Woods
January 2, 2025
5
out of
5
rating by Bridgette Woods
"Saved $150.00 a month on insurance and answered every question we had highly recommend"
We responded:
"Bridgette, thank you for your review! We are glad to hear you had a positive experience in our office. If there is anything we can do to help, please reach out! We truly appreciate your business. "
Shaunna Dalton
December 31, 2024
5
out of
5
rating by Shaunna Dalton
"I have been quoting with Amanda Robison and she has been so helpful in explaining my coverages and bundling options. I haven’t made the switch yet, but when I do, I feel sure that I will go with Todd Mounts State Farm because of their kindness and professionalism."
We responded:
"Shaunna, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I will pass on your kind words to Amanda. If there is anything else we can do to help, please let us know!"
Crystal Jacobs
December 26, 2024
5
out of
5
rating by Crystal Jacobs
"Kandus and the support staff here are phenomenal."
We responded:
"Thank you so much for the review!"
Josh Gibson
December 23, 2024
5
out of
5
rating by Josh Gibson
"Emily helped me acquire a surety bond to become a notary. She even delivered the documents to me personally. Excellent customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Rebekah Fox
December 19, 2024
5
out of
5
rating by Rebekah Fox
"Great staff! Always friendly and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Lindsey Buckner
December 19, 2024
5
out of
5
rating by Lindsey Buckner
"Great office! Special shout out to Kandus!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Crystal Shipley
December 13, 2024
5
out of
5
rating by Crystal Shipley
"I can not say enough about how great my State Farm office is. They have went above and beyond anytime I have needed them. I had a question and needed some help this morning, Emily took care of it all in less than 15 minutes. Definitely recommend them to anyone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
gabriel cruise
December 10, 2024
5
out of
5
rating by gabriel cruise
"Kandus was extremely helpful! She got my wife and I set up with a new insurance policy, that brought our payments down significantly from our prior policy. We would recommend anyone we know to go to her for their insurance needs."
We responded:
"Thank you for your 5-star review! I am glad to hear you had a positive experience in our office. I will pass your kind words on to Kandus. We truly appreciate you!"
Tiffany Shrader
December 9, 2024
5
out of
5
rating by Tiffany Shrader
"I have been dealing with Kandus, and it’s been an absolute pleasure. It’s so nice to be able to contact her directly and not have to go through an automated system! She has handle several things for me and is always professional and kind!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I will pass on your kind words to Kandus. If there is anything else we can do to help, please let us know!"
Andrew Sumner
November 21, 2024
5
out of
5
rating by Andrew Sumner
"“I’m not a sales person.” That is the quote that personifies Kandus. It has been such a pleasure to work with her because she is honest and straightforward even if it doesn’t financially benefit the company. I will always recommend this agency and will continue to do so in the foreseeable future."
We responded:
"Thank you for your 5-star review! We strive to provide the best in customer service in our office, and we are glad to hear you had a positive experience with us. I will pass your kind words on to Kandus. Thank you for your business! We truly appreciate you. "
Edward Goins
November 18, 2024
5
out of
5
rating by Edward Goins
"I've been with state Farm for a long time and I don't plan on going anywhere else because State farm has been so good to me they are the best."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Patrick
November 18, 2024
5
out of
5
rating by Patrick
"Kandus was very professional and 2nd to none! I am glad that I chose State Farm!"
We responded:
"Patrick, thank you for your 5-star review! I will pass your kind words on to Kandus. We are happy to hear you had a positive experience in our office - we strive to provide the best service to our customers. Thank you for your business! We truly appreciate you. "
Tonya Wallace
November 15, 2024
5
out of
5
rating by Tonya Wallace
"Emily has been so helpful making my search for insurance coverage more affordable. She is courteous and professional. What a wonderful asset she is to Todd Mounts State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! I will pass on your kind words to Emily. We look forward to continuing to support your insurance needs."
Brandon Surrett
November 12, 2024
5
out of
5
rating by Brandon Surrett
"Amanda was amazing. She got us the best deal possible."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I will pass on your kind words to Amanda. If there is anything else we can do to help, please let us know!"
James Love
November 8, 2024
5
out of
5
rating by James Love
"Wonderful staff. Very proficient at their craft. Always available for questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jenna Young
November 6, 2024
5
out of
5
rating by Jenna Young
"I made the switch to State Farm and so happy that I did! Kandus was absolutely wonderful with her customer service and immediate attention to the quote I requested online."
We responded:
"Jenna, thank you for the 5-star review! We are thrilled that you had a positive experience in our office. I will pass on your kind words to Kandus. Please reach out if you have any questions! We truly appreciate your business. "