State Farm® Insurance Agent Todd Mounts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mad Dog375
August 5, 2026
5
out of
5
rating by Mad Dog375
"This has been the best experience with Insurance we have ever had in our lives. Todd, Emily, and crew go above and beyond to help immediately. They know who you are and care about your situation in a time where it's hard to even get a human on the phone that feels amazing. We had a forest fire on our road and every cabin around ours was a total loss. I was able to use the garden hose and soak the cabin and about 20ft out around it which saved the cabin itself. Unfortunately the fire damaged a lot of exterior electrical like the electric box, HVAC unit, cable lines, electric lines, etc. We had smoke damage inside, clothes, bedding, furniture, rugs, paintings, etc. not to mention the exterior walls and roof stained black by the burning forest. From the moment we called their office everything was handled professionally and we were offered help down every correct path to getting our lives back to normal. Nothing was ever doubted and we were shown amazing care by them. Money was taken care of for food, temporary housing, clothing, even pet care. When disaster hits you and threatens everything you have it means the world to have the light at the end of the tunnel that Todd and State Farm ended up being. Thanks for everything you have our business for life. Greg Jones"
We responded:
"Greg, thanks so much for the fantastic review! We are so pleased to hear that we took care of you on your worst day. Claims can always be very stressful, and we are so glad that State Farm and our office helped you through this difficult time. We truly care about you and your family and please let us know how we can serve you moving forward. Thanks again! Todd "
Cheryl Jones
August 4, 2026
5
out of
5
rating by Cheryl Jones
"Always great customer service and friendly. We have been with them for 9 years and have nothing but great things to say about this office!"
We responded:
"Cheryl, Thank you so much for the 5 star review! We continuously strive to provide excellent customer service and offer insurance at a fair price. We are humbled that you have been with our office for 9 plus years and appreciate the loyalty. Thanks again! Todd "
Anne Marie Fawbush
July 30, 2026
5
out of
5
rating by Anne Marie Fawbush
"Hugh at Todd Mounts State Farm recently quotes my auto insurance. I was very impressed with his customer service and knowledge about the offerings! I’d highly recommend anyone to get in contact with him and get a quote!"
We responded:
"Anne, Thanks so much for the kind review! We truly appreciate it. Our team consistently strives to provide excellent customer service, and we are thankful that you experienced that as well. I will also pass along your kind words to Hugh! Thanks again, Todd "
Gigi Stills
July 30, 2026
5
out of
5
rating by Gigi Stills
"I have been with Todd since I first started driving and he is always so helpful. His staff are amazing! One of his employees Hugh Stills recently took me through the process of getting renters insurance because I am going to college in the fall. Did you know that renters insurance is very helpful when living in a dorm? I did not until they brought it up to me and I’m extremely grateful and can rest easy knowing that I am insured by great people."
We responded:
"Gigi, thanks so much for the 5 star review! I am so thankful that you trust our office to protect you and your family. In addition, I am pleased that our team educated you on how insurance (renters) works. I will also pass along your kind words to Hugh as well. Thanks again, Todd "
Luke DeGhetto
July 29, 2026
5
out of
5
rating by Luke DeGhetto
"I met Hugh today out and about and we ended up talking and he was able to tell me all about insurance. I never knew how much you could save through State Farm and will probably follow through in a few months and get a quote."
We responded:
"Luke, thanks so much for the great review! We always have quality insurance policies at a fair price. Please let us know when you are ready to make the move to State Farm. Thanks again! Todd "
Renee Garcia
July 9, 2026
5
out of
5
rating by Renee Garcia
"They are always so friendly and very helpful! Will not use any other insurance company!"
We responded:
"Renee, Thank you so much for the positive review! We truly appreciate it. We are so happy that you have enjoyed your experience with our office. In addition, thank for your loyalty to our office and State Farm! Todd "
Amy Paynter
July 9, 2026
5
out of
5
rating by Amy Paynter
"Rhonda saved me hundreds on auto insurance and make sure that I was properly insured on my home. Excellent and fast service and greatly appreciated. Thanks, State Farm."
We responded:
"Amy, thanks so much for the 5 star review! We are so excited that you saved so much money on your insurance! We always strive to provide great service at a fair price. We are thankful that you trusted us to protect you and your family. I will pass along your kind words to Ronda. Thanks again! Todd "
Heather Tate
July 7, 2026
5
out of
5
rating by Heather Tate
"Very prompt and helpful!"
We responded:
"Heather, thanks so much for the great review! We always strive to be helpful and do so in a speedy timeframe. Thanks so much for always being a great customer. Please let us know if you need anything else. Thanks again! Todd "
Brian Venable
July 7, 2026
5
out of
5
rating by Brian Venable
"Answer all my questions with clarity & was easy process"
We responded:
"Brian, thanks so much for the kind review! We are very pleased that you chose our office to protect your autos. Providing great customer service is one of our key principles here. Please let us know how we can serve you moving forward. Thanks again!
Todd "
Caroline Paredes
July 7, 2026
5
out of
5
rating by Caroline Paredes
"Emily has been super helpful with helping me switch my home and auto to State Farm! I am also in the process of adding life insurance for my family thru this office and so far it’s been a seamless process. Emily and her colleagues have gone above and beyond to get me the information I need to make informed decisions. 5/5!!"
We responded:
"Caroline, thank you so much for the kind review! We are so excited that you chose State Farm and our office to insure your autos, home, and life insurance. We are also pleased that the process was an easy one. I will pass along your kind words to Emily. Thanks Again! Todd "
Patrick
July 7, 2026
5
out of
5
rating by Patrick
"Kandus was very professional and 2nd to none! I am glad that I chose State Farm!"
We responded:
"Patrick, thank you for your 5-star review! I will pass your kind words on to Kandus. We are happy to hear you had a positive experience in our office - we strive to provide the best service to our customers. Thank you for your business! We truly appreciate you. "
Cameron Berry
July 2, 2026
5
out of
5
rating by Cameron Berry
"Great and Friendly staff!! Also providing a fast and dependable service!!"
We responded:
"Cameron, thank you for your 5-star review! We are happy to hear you had a good experience in our office. We strive to provide you with the best service possible. Please reach out if we can help with anything!"
Victor Dillard
July 1, 2026
5
out of
5
rating by Victor Dillard
"Great staff And I am very happy chose them for my insurance needs. Very knowledgeable and they listen not pushy at all"
We responded:
"Thank you for the 5-star review!"
trey ondrus
June 23, 2026
5
out of
5
rating by trey ondrus
"This office is filled with friendly, kind people who want to support families, individuals for their insurance needs. Give Todd and friends a chance. You won’t be disappointed."
We responded:
"Trey, thanks so much for the 5 star review! We appreciate you and your business. Thanks for the kind words as well. I will pass them along to our team. One of our top priorities we have is to take care of people and their families! Please let us know how we can serve you moving forward. Thanks again! Todd "
David McGhee
June 22, 2026
5
out of
5
rating by David McGhee
"Love state farm best prices and great customer service"
We responded:
"David, thanks so much for the 5 star review! We truly appreciate it. We always try to provide great customer service at a fair price. Feel free to call us anytime for additional questions or help. Thanks again! Todd "
Michael Reed
June 22, 2026
5
out of
5
rating by Michael Reed
"Kandus has been an absolute blessing helping me transition smoothly to State Farm from my previous carrier. I highly recommend them."
We responded:
"Michael, thank you so much for the great review! We love that you had a great experience with our office and the transition to switch to us was a smooth one. I will pass along your kind words to Kandus. Please let us know how we can assist you moving forward. Thanks again! Todd "
Julia Daniels
June 19, 2026
5
out of
5
rating by Julia Daniels
"We changed all insurance to State Farm today. Thanks to Ronda and her dedication to excellent customer service! Saving money is required with our current financial circumstances. It was a pleasant experience."
We responded:
"Julia and Steve, thank you so much for the great review! We are so happy that you trusted us to protect your autos and home. I will pass along your kind words to Ronda, and we are very excited about your positive experience with her. Welcome to State Farm and thanks again! Todd "
Tammy Samples
June 16, 2026
5
out of
5
rating by Tammy Samples
"Amazing agent and staff. Always willing g to help"
We responded:
"Tammy, thanks so much for the 5 star review! We truly appreciate it, as well as, the kind words. I will pass this along to our team. Please let us know how we can assist you in the future. Thanks again! Todd "
Andrew Roy
June 11, 2026
5
out of
5
rating by Andrew Roy
"Rhonda was great! Very helpful and knowledgeable."
We responded:
"Andrew, thanks so much for the kind review! We truly appreciate it. I will pass along your kind words to Ronda, and we want to welcome you to State Farm. Please let us know how we can assist you moving forward. Thanks again! Todd "
Courtney Downey
June 8, 2026
5
out of
5
rating by Courtney Downey
"We’ve been using State Farm for over a decade. They have been so helpful with every transition of life. We are very appreciative of their professionalism and ensuring our family not only has the best coverage, but also rate."
We responded:
"Courtney, thank you so much for the 5 star review! We love that you have been a State Farm customer for over a decade, and we are happy that we have been able to assist you along the way. Thank you so much for the kind words, and we are always trying to provide the best coverage at a fair rate. Thanks again! Todd "
Jamie Rasnake
June 5, 2026
5
out of
5
rating by Jamie Rasnake
"The staff at this office are great. They are always very nice and extremely helpful. I have never had a bad experience with them. Highly recommend."
We responded:
"Jamie, thank you for your 5-star review! We truly appreciate your business and your feedback. If there is anything we can do to help, please reach out. "
Gregory Donner
June 4, 2026
5
out of
5
rating by Gregory Donner
"Kandus was extremely helpful and was a delight to deal with."
We responded:
"Greg, Thanks so much for the great review! We truly appreciate it. We want to congratulate you on your move to Tennessee and so happy that you chose our office to protect your family. Please let us know how we can assist you moving forward. I will pass along your kind words to Kandus. Thanks again! Todd "
Michelle Pittman
June 2, 2026
5
out of
5
rating by Michelle Pittman
"Very helpful and answered all my questions thanks Rhonda"
We responded:
"We appreciate your review, Michelle. We are so happy that you had such a wonderful experience with State Farm Agent Todd Mounts’s Team here in Jefferson Cty ! "
Tommy Arwood
June 2, 2026
5
out of
5
rating by Tommy Arwood
"Spoke to Rhonda today and she was able to lower both my car and home premiums. Great Lady a plus to your company."
We responded:
"Thanks so much for the amazing review, Tommy! We really appreciate your support here in Jefferson Cty . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Carolyn Dossett
June 2, 2026
5
out of
5
rating by Carolyn Dossett
"Todd Mount and his associates are always professional, accurate, personable, and sincere. I trust Todd and his team."
We responded:
"Carolyn, thank you so much for the great review! We value you and your feedback. We are so pleased that you trust us to insure you and your family. I will pass along your kind words to the team as well. Thanks again! Todd "