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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley ammons

September 2, 2025

5  out of  5
rating by Ashley ammons
"Super helpful with anything I need!!! Best insurance company around!"
We responded:
"Ashley, we’re honored by your positive feedback! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
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Tim Doyle

September 2, 2025

5  out of  5
rating by Tim Doyle
"I call in to make a payment and I'll have to admit I'm a real blabbermomth, the girls are always so kind to listen to me while processing my payment. THANKS"
We responded:
"Tim, we appreciate your 5-star review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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sandy hampton

September 2, 2025

5  out of  5
rating by sandy hampton
"So helpful and friendly. I have had the best experiences with all my insurance needs. Very reliable and responsive. Heartily recommend this agency for all insurance needs."
We responded:
"Sandy, thank you for your 5-star review! We are glad to hear you have had great experiences with us. We strive to provide the best in service for our customers. If there is anything we can do to help in the future, please reach out!"
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Lisa Carberry

August 29, 2025

5  out of  5
rating by Lisa Carberry
"Staff is always friendly and helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rayce Taylor

August 29, 2025

5  out of  5
rating by Rayce Taylor
"Rhonda at State Farm is so friendly and helpful. She just saved me tons of money on car insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office, and that we could get you a good rate on auto insurance. If you ever have any questions or need assistance, we’re here to help!"
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Shannon Davidson

August 29, 2025

5  out of  5
rating by Shannon Davidson
"Saved me a couple hundred a month on car insurance and were very friendly answered all my questions. Would recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Teresa Williams

August 29, 2025

5  out of  5
rating by Teresa Williams
"I purchased a new vehicle and was searching for the best rates. I called State Farm and had left a message for a quote. Ronda returned my call after hours on a Friday evening. She immediately apologized for calling after 5 pm but explained she didn’t want to leave me waiting until Monday. That spoke volumes to me. She was very knowledgeable and not only had the best rate for my auto but increased coverage on my home insurance at the same rate as the company I was insured with. Ronda and the receptionist have both been very helpful with the transition, both very welcoming and helpful. I would highly recommend this office for any insurance needs! Thanks for great customer service!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jadon Parker

August 28, 2025

5  out of  5
rating by Jadon Parker
"I recently purchased a new car and was referred to Kandus at Todd Mounts State Farm. From my very first call, I was greeted with a warm and professional team. Kandus made the transition to a new insurance company seamless, and she went above and beyond to ensure everything was clear and easy to understand. She was patient, helpful, and created an open environment where I felt comfortable asking questions. I would highly recommend working with Kandus if you’re looking for excellent insurance service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jim Baldwin

August 28, 2025

5  out of  5
rating by Jim Baldwin
"Kandus was very helpful during my onboarding process and was able to get me the maximum bundle discounts. Communication was excellent. Highly recommended."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kennedy Williams

August 27, 2025

5  out of  5
rating by Kennedy Williams
"Loved working with Rhonda!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Robin Shea

August 25, 2025

5  out of  5
rating by Robin Shea
"Very friendly and helpful. Rhonda was so patient with me. Response time is exceptional. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ken Przybysz

August 22, 2025

5  out of  5
rating by Ken Przybysz
"Friendly and helpful, answered the questions I had and offered other options"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ritchie Ginther

August 21, 2025

5  out of  5
rating by Ritchie Ginther
"I had a problem with an electronic payment and they were absolutely on top of it helping me right the issue. Friendly and professional from the start."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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andrew hunley

August 20, 2025

5  out of  5
rating by andrew hunley
"Mrs Rhonda has been awesome and helped me understand everything for our auto and home quotes."
We responded:
"Andrew, thank you for your 5-star review! We are pleased you have had a good experience in our office, and we appreciate you trusting us with your home and auto quotes. We look forward to working with you in the future!"
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Laquita Norris

August 18, 2025

5  out of  5
rating by Laquita Norris
"Quick service and total professionalism. 100% satisfied! Rhonda was so very pleasant ☺️"
We responded:
"Laquita, thank you for your 5-star review! We are pleased to that you had a positive experience in our office. I pass on your kind words to Ronda! Please reach out if we can be of further assistance."
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Don Jones

August 18, 2025

5  out of  5
rating by Don Jones
"I have been a customer of this State Farm office for a very many years. Not once have I received subpar customer service. They are friendly, professional, and most importantly HELPFUL."
We responded:
"Don, thank you for your 5-star review! We are so glad that you continue to have a positive experience in our office. We strive to provide you with the best customer service possible. Thank you for your business! We truly appreciate you. "
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Kevin Hamker

August 18, 2025

5  out of  5
rating by Kevin Hamker
"Kandus was Awesome! I went from $220/Mo then down to $120 for my Sports Car and My motorcycle. This office is filled with good people and they are super kind!"
We responded:
"Kevin, thank you for your 5-star review! We are happy to know that you were able to get a great rate on your car and motorcycle. We appreciate the kind words about our team! Customer service is of utmost importance to us, and I will pass your kind words on to the team. "
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Kelley Higgs

August 15, 2025

5  out of  5
rating by Kelley Higgs
"Love this office! All the ladies are so helpful and super sweet!! Emily was a huge help today!"
We responded:
"Kelley, thank you so much for your 5-star review! We are thankful that you have had a great experience in our office, as customer service is one of our highest priorities. I will pass your kind words on to Emily. If we can be of further assistance, please reach out!"
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Brittany Pollard

August 15, 2025

5  out of  5
rating by Brittany Pollard
"Great coverage for a good price!"
We responded:
"Brittany, thank you for your 5-star review! We are pleased to hear that you are having a good experience with State Farm and our office. If there is anything further we can do to help, please let us know!"
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Vicky

August 12, 2025

5  out of  5
rating by Vicky
"Todd Mount Agency is the most efficient and professional insurance agency I’ve ever worked with. All the ladies in the office are amazing and they do not hesitate to go the extra mile for your needs. HIGHLY recommend!!!"
We responded:
"Vicky, thank you for your exceptionally kind words and your 5-star review. We strive to provide you with the best in customer service, and we are happy to hear that you are having a good experience with us. If there is anything we can do in the future, please reach out!"
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Jessica Hodge

August 6, 2025

5  out of  5
rating by Jessica Hodge
"We were paying way too much for car insurance and getting charged for things we shouldn't have been getting charged for yet with the insurance company we had before switching to State Farm."
We responded:
"Jessica, thank you for your 5-star review! We’re honored by your positive feedback. We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
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The Italian Trucker

August 5, 2025

5  out of  5
rating by The Italian Trucker
"Kandus over at Todd Mounts State farm in Jefferson City helped me with my insurance on my home Auto and life.Kandus and the whole team there are very friendly professional and go above and beyond to help you with all your insurance needs. Kandus thank you again for helping me make the right decisions for me and my family and giving me the peace of mine so I can rest assured that my home Auto and life insurance are in good hands. Highly recommended ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto and life insurance needs. I will pass you kind words on to Kandus and the team. If there is anything else we can do to help, please let us know!"
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Amy Fritts

August 5, 2025

5  out of  5
rating by Amy Fritts
"Always a pleasure dealing with my insurance company 😊 Todd Mounts staff is friendly and knowledgeable. I feel good about the quotes and policies they have given me. Just added my new Honda CRV to policies and the staff made it smooth and easy. Thank you !"
We responded:
"Amy, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance regarding your auto policy, we’re here to help!"
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Jamie Rasnake

August 4, 2025

5  out of  5
rating by Jamie Rasnake
"The staff at this office is phenomenal. They are always very nice and extremely helpful. I have never had a bad experience with them. Highly recommend."
We responded:
"Jamie, thank you for your 5-star review! We truly appreciate your business and your feedback. If there is anything we can do to help, please reach out. "
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Kristi Lewis

August 4, 2025

5  out of  5
rating by Kristi Lewis
"Rhonda was extremely helpful and kind. She made the process so easy. Awesome experience!"
We responded:
"Kristi, thank you for your 5-star review! We appreciate your feedback, and I will pass your kind words on to Ronda. Please reach out if there is anything we can do to help!"