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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ken Przybysz

August 22, 2025

5  out of  5
rating by Ken Przybysz
"Friendly and helpful, answered the questions I had and offered other options"
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Ritchie Ginther

August 21, 2025

5  out of  5
rating by Ritchie Ginther
"I had a problem with an electronic payment and they were absolutely on top of it helping me right the issue. Friendly and professional from the start."
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andrew hunley

August 20, 2025

5  out of  5
rating by andrew hunley
"Mrs Rhonda has been awesome and helped me understand everything for our auto and home quotes."
We responded:
"Andrew, thank you for your 5-star review! We are pleased you have had a good experience in our office, and we appreciate you trusting us with your home and auto quotes. We look forward to working with you in the future!"
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Laquita Norris

August 18, 2025

5  out of  5
rating by Laquita Norris
"Quick service and total professionalism. 100% satisfied! Rhonda was so very pleasant ☺️"
We responded:
"Laquita, thank you for your 5-star review! We are pleased to that you had a positive experience in our office. I pass on your kind words to Ronda! Please reach out if we can be of further assistance."
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Don Jones

August 18, 2025

5  out of  5
rating by Don Jones
"I have been a customer of this State Farm office for a very many years. Not once have I received subpar customer service. They are friendly, professional, and most importantly HELPFUL."
We responded:
"Don, thank you for your 5-star review! We are so glad that you continue to have a positive experience in our office. We strive to provide you with the best customer service possible. Thank you for your business! We truly appreciate you. "
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Kevin Hamker

August 18, 2025

5  out of  5
rating by Kevin Hamker
"Kandus was Awesome! I went from $220/Mo then down to $120 for my Sports Car and My motorcycle. This office is filled with good people and they are super kind!"
We responded:
"Kevin, thank you for your 5-star review! We are happy to know that you were able to get a great rate on your car and motorcycle. We appreciate the kind words about our team! Customer service is of utmost importance to us, and I will pass your kind words on to the team. "
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Kelley Higgs

August 15, 2025

5  out of  5
rating by Kelley Higgs
"Love this office! All the ladies are so helpful and super sweet!! Emily was a huge help today!"
We responded:
"Kelley, thank you so much for your 5-star review! We are thankful that you have had a great experience in our office, as customer service is one of our highest priorities. I will pass your kind words on to Emily. If we can be of further assistance, please reach out!"
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Brittany Pollard

August 15, 2025

5  out of  5
rating by Brittany Pollard
"Great coverage for a good price!"
We responded:
"Brittany, thank you for your 5-star review! We are pleased to hear that you are having a good experience with State Farm and our office. If there is anything further we can do to help, please let us know!"
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Vicky

August 12, 2025

5  out of  5
rating by Vicky
"Todd Mount Agency is the most efficient and professional insurance agency I’ve ever worked with. All the ladies in the office are amazing and they do not hesitate to go the extra mile for your needs. HIGHLY recommend!!!"
We responded:
"Vicky, thank you for your exceptionally kind words and your 5-star review. We strive to provide you with the best in customer service, and we are happy to hear that you are having a good experience with us. If there is anything we can do in the future, please reach out!"
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Jessica Hodge

August 6, 2025

5  out of  5
rating by Jessica Hodge
"We were paying way too much for car insurance and getting charged for things we shouldn't have been getting charged for yet with the insurance company we had before switching to State Farm."
We responded:
"Jessica, thank you for your 5-star review! We’re honored by your positive feedback. We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know!"
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The Italian Trucker

August 5, 2025

5  out of  5
rating by The Italian Trucker
"Kandus over at Todd Mounts State farm in Jefferson City helped me with my insurance on my home Auto and life.Kandus and the whole team there are very friendly professional and go above and beyond to help you with all your insurance needs. Kandus thank you again for helping me make the right decisions for me and my family and giving me the peace of mine so I can rest assured that my home Auto and life insurance are in good hands. Highly recommended ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto and life insurance needs. I will pass you kind words on to Kandus and the team. If there is anything else we can do to help, please let us know!"
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Amy Fritts

August 5, 2025

5  out of  5
rating by Amy Fritts
"Always a pleasure dealing with my insurance company 😊 Todd Mounts staff is friendly and knowledgeable. I feel good about the quotes and policies they have given me. Just added my new Honda CRV to policies and the staff made it smooth and easy. Thank you !"
We responded:
"Amy, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance regarding your auto policy, we’re here to help!"
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Jamie Rasnake

August 4, 2025

5  out of  5
rating by Jamie Rasnake
"The staff at this office is phenomenal. They are always very nice and extremely helpful. I have never had a bad experience with them. Highly recommend."
We responded:
"Jamie, thank you for your 5-star review! We truly appreciate your business and your feedback. If there is anything we can do to help, please reach out. "
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Kristi Lewis

August 4, 2025

5  out of  5
rating by Kristi Lewis
"Rhonda was extremely helpful and kind. She made the process so easy. Awesome experience!"
We responded:
"Kristi, thank you for your 5-star review! We appreciate your feedback, and I will pass your kind words on to Ronda. Please reach out if there is anything we can do to help!"
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Ida Parrott

August 1, 2025

5  out of  5
rating by Ida Parrott
"Kandus is awesome! She helped us decide what policy best suited our needs and explained the differences, where we understood exactly what we were getting. All the office staff are wonderful and helpful."
We responded:
"Ida, thank you for your 5-star review and for your feedback! I will pass on your kind words to Kandus and the team. We appreciate your business, and if there is anything we can do for you, let us know. "
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Stacey Guthrie

August 1, 2025

5  out of  5
rating by Stacey Guthrie
"Any time I need something around my policies, it is so nice to call and speak with friendly voices not automation. It feels very personal like they know me and invested in my well being."
We responded:
"Stacey, thank you so much for your 5-star review and your feedback! We’re thrilled to know you had a positive experience with us; customer service is our top priority! We look forward to continuing to support your insurance needs."
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Carrie Hoffmeister

July 30, 2025

5  out of  5
rating by Carrie Hoffmeister
"Wonderful company and staff!! Very knowledgeable team! Transferred our accounts from another agency and this group has far surpassed our expectations! Would highly recommend!!!"
We responded:
"Carrie, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maggie Hoffmeister

July 30, 2025

5  out of  5
rating by Maggie Hoffmeister
"Amazing Staff!! Super friendly and helpful!!!!"
We responded:
"Maggie, thank you so much for your 5-star review! We truly appreciate your business and your feedback. Please reach out if there is anything we can do for you. "
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Yanique Grant

July 29, 2025

5  out of  5
rating by Yanique Grant
"Super easy and everything went very smooth. Amanda made the insurance process a walk in the park. She’s very friendly, knowledgeable, and always ready to tackle my questions."
We responded:
"Yanique, thank you for your review and for sharing your experience in our office! We strive to provide the best in customer service, and we are always happy to answer any questions you may have. Please reach out if we can assist in any way in the future! "
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Kari Lumpkin

July 18, 2025

5  out of  5
rating by Kari Lumpkin
"Kind and knowledgeable staff. All the staff is always so friendly and helpful. They always make sure we know exactly what's going on with our policies. They also have very reasonable pricing. Would definitely recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aimee Jackson

July 15, 2025

5  out of  5
rating by Aimee Jackson
"Very easy to work with. Kandus was helpful and guided me through the process of switch insurances with ease."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I will pass on your kind words to Kandus. If there is anything else we can do to help, please let us know!"
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Edward Goins

July 10, 2025

5  out of  5
rating by Edward Goins
"I've been with state Farm for a long time and I don't plan on going anywhere else because State farm has been so good to me they are the best."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lindy Gerow

July 9, 2025

5  out of  5
rating by Lindy Gerow
"I have been dealing with Todd mounts state farm for a few years now and they are wonderful people. They answer any questions at any time and I couldn’t ask for a better team to be handling my insurance needs."
We responded:
"Thank you for the 5-star review! We really appreciate you!"
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Jindong Tan

July 7, 2025

5  out of  5
rating by Jindong Tan
"Just switched to State Farm due to the excellent service of Emily Phillips at Todd Mounts State Farm. Not pushy, willing to help."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! I will pass on your kind words to Emily. "
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Rocky Top

July 7, 2025

5  out of  5
rating by Rocky Top
"We have been with them for a very long time. They are always very prompt and treat you as family. Rhonda is amazing she is very helpful and always very sweet. Would recommend them over any other insurance !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs, and I will pass on your kind words to Ronda."