State Farm® Insurance Agent Todd Mounts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sheila Davis
September 18, 2026
5
out of
5
rating by Sheila Davis
"Todd and his team are amazing to work with. I would never ever look for insurance anywhere else. I've never been treated so well..."
We responded:
"Thank you so much for the 5-star review!"
Rebekah Willings
September 15, 2026
5
out of
5
rating by Rebekah Willings
"Kandus is really personable and explains things very well!"
We responded:
"Rebekah, thanks so much for the 5 star review! We truly appreciate it. We are pleased that you have had a great experience with Kandus as well. I will pass along your kind words. Thanks again! Todd "
Lorna Yankee
September 15, 2026
5
out of
5
rating by Lorna Yankee
"Ronda worked with me to work up a quote for a commercial auto policy. She also quoted a personal auto insurance policy that was not only less expensive than my current auto insurance with another company, but was better coverage. She was extremely knowledgeable and helpful."
We responded:
"Lorna, Thank you so much for the great review! We truly appreciate it. We are pleased that we can help you with your personal insurance, as well as, your commercial/ business insurance needs. I will pass along your kind words to Ronda. Thanks again! Todd "
James Moore
September 11, 2026
5
out of
5
rating by James Moore
"Very knowledgeable and very helpful staff. Answered all my questions fast 💨 service very good rates and Excellent customer service."
We responded:
"James, thanks so much for the 5 star review! We are excited that you feel our office has provided excellent customer service at a great price. Please let us know how we can help you moving forward. Thanks again! Todd "
Cheyanne Bryant
September 11, 2026
5
out of
5
rating by Cheyanne Bryant
"Best place to go through. They are honest and do their best to help accommodate any requests. We always request Amber as she is amazing! We recommend her to everyone We speak to."
We responded:
"Cheyanne, thanks so much for the kind review! We truly appreciate it. We are consistently trying to help our customers navigate the insurance world, and we are pleased that your experiences' with our office have gone well. I will also pass along your kind words to Amber, and please keep those referrals coming! Our best customers come from our existing ones. Thanks again! Todd "
Faith Shaw
September 10, 2026
5
out of
5
rating by Faith Shaw
"Amazing lady that helped me get insurance today!! Thankyou so much!"
We responded:
"Faith, thanks so much for the great review! We are so excited that you chose our office and State Farm to protect your family. I will pass along your kind words to Emily. Thanks again! Todd "
Micah Altgilbers
September 10, 2026
5
out of
5
rating by Micah Altgilbers
"Very professional, easy to work with! Anytime I need to get something done. It is always done quickly and I'm super happy. I switched to this company. They have the best rates and policies! We have four auto policies and two life insurance policies"
We responded:
"Micah, thanks so much for the great review! We are so excited that your experience here has been a great one. In addition, we always strive to provide great customer service at a fair price, and we are humbled that you chose us to protect your family with auto and life insurance! Thanks again, Todd "
Debbie Pollard
September 9, 2026
5
out of
5
rating by Debbie Pollard
"So helpful!!!"
We responded:
"Debbie, thanks so much for the 5 Star review! We are so excited that you are a new customer at our agency, and we are pleased that your experience has been good so far. Thanks again! Todd "
Eva Leckie
September 8, 2026
5
out of
5
rating by Eva Leckie
"Rhonda was very helpful with working on a home and auto quote. She responded quickly and didn’t get aggravated when I asked her to adjust the home quote multiple times to fit what we needed."
We responded:
"Eva, thanks so much for the 5 Star Review! We truly appreciate it. Also, welcome to State Farm and our office. I'm humbled that you chose us to protect your family. I will also let Ronda know about your review and kind words as well. Thanks again! Todd "
Karen Jarnigan
September 4, 2026
5
out of
5
rating by Karen Jarnigan
"Best insurance company in town. Amber is absolutely wonderful and very knowledgeable with all the policies. She is always friendly and willing to help answer any questions that you have. Always a pleasure to work with Todd Mounts State Farm and staff. Thanks, Karen"
We responded:
"Karen, Thanks so much for the kind review! We truly appreciate it. We are so glad that your experience with our team has been a good one. I will pass along your kind words to Amber. Thanks again! Todd "
Mark E. Bissell
September 4, 2026
5
out of
5
rating by Mark E. Bissell
"Todd and his provide great service and communications. Excellent job! Thank you very much. ."
We responded:
"Mark, thanks so much for the great review! We truly appreciate it. Two of our core values are to provide excellent customer service and to communicate well. We are pleased that you have experienced both. Thanks again! Todd "
ashlyn Burgess
September 3, 2026
5
out of
5
rating by ashlyn Burgess
"Kandus went above and beyond helping me get car insurance and life insurance. She answered all questions I had. She helped me determine the best policy’s that met my needs! Would recommend her to anyone"
We responded:
"Ashlyn, thanks so much for the kind review! We are so happy that you chose our office and State Farm to protect your family. We are available anytime you need us, and feel free to stop by anytime. I will let Kandus know that you gave us a great review. Thanks again! Todd "
nolen baxter
August 26, 2026
5
out of
5
rating by nolen baxter
"Hugh stills helped me out with my coverage for my car and it was very productive. I learned a lot about insurance policys as a first time holder, so ask for him if you go with state farm!"
We responded:
"Nolen, thanks for the 5 star review! We are very pleased to hear that you enjoyed your experience with our office. It is also very exciting to hear you trusted our office and State Farm as your first time insurance company. I will also pass along your kind words to Hugh. Thanks again! Todd "
DeDe Cola
August 25, 2026
5
out of
5
rating by DeDe Cola
"Ronda has been exceptional at responding to our questions in detail. She makes time to patiently explain our options to help us make the best decision for our family."
We responded:
"Dede, Thank you so much for taking time out of your day to give us such a kind review! We truly appreciate it. Also, we are so excited to have you as a new customer to our agency and to State Farm. I will pass along your kind words to Ronda, and we are very pleased that you had great experience with us. Thanks again! Todd "
Karie Hall
August 21, 2026
5
out of
5
rating by Karie Hall
"Kandus was absolutely wonderful to work with! She made getting our car insurance incredibly easy and took the time to make sure we had the right coverage for our needs. She was friendly, knowledgeable, responsive, and made the entire process stress-free. We had such a great experience and would highly recommend Kandus to anyone looking for insurance. Thank you so much for taking such great care of us!"
We responded:
"Karie, thanks so much for the kind review! We are very excited that you had a very good experience with our office. I will pass along your kind words to Kandus as well. Please let us know how we can serve you moving forward. Thanks again! Todd "
Erik Bonderczuk
August 21, 2026
5
out of
5
rating by Erik Bonderczuk
"Amazing people to work with and excellent pricing. I highly recommend Todd Mounts and the staff that work with him."
We responded:
"Erik, thanks for the 5 star Review! We truly appreciate it and your business. We are pleased that you had a great experience with our office and are humbled by your recommendation of our team. We are always trying to provide great service at a fair price. Please let us know what you need moving forward and welcome to State Farm! Thanks again, Todd "
Darla Lewis
August 19, 2026
5
out of
5
rating by Darla Lewis
"We recently had a little fender bender and Emily at Todd Mount’s office was so helpful with getting a rental for us. We filed the claim online and was able to get an estimate quickly and and arrange for our vehicle to be repaired! They are always so helpful at this office. We would highly recommend thwm!!"
We responded:
"Darla, thanks so much for the great review! We are pleased to hear about your experience with your auto claim and so glad it went well. We always want to provide support, and especially on your worst days (claims). Please let us know if you need further assistance. I will pass along your kind words to Emily! Thanks again, Todd "
BA Wolfe
August 19, 2026
5
out of
5
rating by BA Wolfe
"Because of great customer service from Emily & Amber at Todd Mounts - State Farm Agency, I switched from Tennessee Farm Bureau Hawkins County. After 25 plus years of at TFB, I was told if I didn't have all my policies with TFB that they would drop me. My wife already had insurance with State Farm - Todd Mounts. I went and met with Emily and she explained my new policies and what State Farm could do for my family and myself. I walked out of the office a fully satisfied State Farm - Todd Mounts - Emily & Amber family member - customer. I can call Emily or Amber and they will take care of my needs immediately. So glad to call them friends at Todd Mounts - State Farm Agency in Jefferson City, TN"
We responded:
"Glen, Thanks so much for the fantastic review! We are so pleased that you have been pleased with your transition to State Farm and our office. We are very excited to continue building a long lasting relationship with you and your family. Please let us know how we can assist you moving forward. In addition, I will pass along your kind words to Emily & Amber. Thanks again! Todd "
Tyler
August 13, 2026
5
out of
5
rating by Tyler
"They are always happy and ready to help. If I have a question or need assistance, they go above and beyond to make sure I am taken care of!"
We responded:
"Tyler, thanks so much for the kind review! We truly appreciate you and are happy that we can always assist you when needed. Thanks again, Todd"
Landon
August 13, 2026
5
out of
5
rating by Landon
"Wonderful team here at Todd mounts, They take great care of their customers. Always have a solution to any problem. They have quick response times and always pick up the phone when you call. if you’re like me and like to speak to somebody local you will definitely enjoy working with Todd Mounts they have great low prices, especially for me and my wife, Especially at our age of 21 and 20. I would recommend them to anyone who is looking for a local insurance company that has a strong team behind them and is dedicated to their customers."
We responded:
"Landon, thanks so much for the 5 star review! We are thrilled to hear that your experience with our office has been great. Providing fantastic customer service has always been one of our top priorities. In response to price, we are very competitive and glad that we are saving you money. We always will maintain that hometown feel here at Todd Mounts State Farm, and please feel free to let us know how we can assist you moving forward. Thanks again! Todd "
Judy Hixson
August 12, 2026
5
out of
5
rating by Judy Hixson
"Amber and Kandus are very knowledgeable and helpful. I have been with State Farm over 10 years (probably longer) and never once thought of going anywhere else."
We responded:
"Judy, thanks so much for the awesome review! We love speaking with you always. Being with State Farm and our office for over decade is humbling. We truly appreciate that loyalty. I will pass along your kind words to Amber and Kandus as well. Thanks again, Todd "
Trey Mullins
August 11, 2026
5
out of
5
rating by Trey Mullins
"Excellent service!"
We responded:
"Trey, thanks so much for the great review! We truly appreciate you and your family. Please let us know if you have any additional questions moving forward. Thanks again, Todd "
Christine Drew
August 10, 2026
5
out of
5
rating by Christine Drew
"These folks are the best! Friendly & Professional. They made changing insurance companies so easy."
We responded:
"Christine, thanks so much for the kind review! We are so please that you chose us to protect your family with auto and home insurance. We are consistently working on trying to improve our customer service. In addition, we are so pleased that your decision to switch companies and come to Todd Mounts State Farm was an easy one. Thanks again! Todd "
Mad Dog375
August 5, 2026
5
out of
5
rating by Mad Dog375
"This has been the best experience with Insurance we have ever had in our lives. Todd, Emily, and crew go above and beyond to help immediately. They know who you are and care about your situation in a time where it's hard to even get a human on the phone that feels amazing. We had a forest fire on our road and every cabin around ours was a total loss. I was able to use the garden hose and soak the cabin and about 20ft out around it which saved the cabin itself. Unfortunately the fire damaged a lot of exterior electrical like the electric box, HVAC unit, cable lines, electric lines, etc. We had smoke damage inside, clothes, bedding, furniture, rugs, paintings, etc. not to mention the exterior walls and roof stained black by the burning forest. From the moment we called their office everything was handled professionally and we were offered help down every correct path to getting our lives back to normal. Nothing was ever doubted and we were shown amazing care by them. Money was taken care of for food, temporary housing, clothing, even pet care. When disaster hits you and threatens everything you have it means the world to have the light at the end of the tunnel that Todd and State Farm ended up being. Thanks for everything you have our business for life. Greg Jones"
We responded:
"Greg, thanks so much for the fantastic review! We are so pleased to hear that we took care of you on your worst day. Claims can always be very stressful, and we are so glad that State Farm and our office helped you through this difficult time. We truly care about you and your family and please let us know how we can serve you moving forward. Thanks again! Todd "
Cheryl Jones
August 4, 2026
5
out of
5
rating by Cheryl Jones
"Always great customer service and friendly. We have been with them for 9 years and have nothing but great things to say about this office!"
We responded:
"Cheryl, Thank you so much for the 5 star review! We continuously strive to provide excellent customer service and offer insurance at a fair price. We are humbled that you have been with our office for 9 plus years and appreciate the loyalty. Thanks again! Todd "