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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Renee Garcia

Renee Garcia

July 9, 2026

5  out of  5
rating by Renee Garcia
"They are always so friendly and very helpful! Will not use any other insurance company!"
We responded:
"Renee, Thank you so much for the positive review! We truly appreciate it. We are so happy that you have enjoyed your experience with our office. In addition, thank for your loyalty to our office and State Farm! Todd "
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Amy Paynter

July 9, 2026

5  out of  5
rating by Amy Paynter
"Rhonda saved me hundreds on auto insurance and make sure that I was properly insured on my home. Excellent and fast service and greatly appreciated. Thanks, State Farm."
We responded:
"Amy, thanks so much for the 5 star review! We are so excited that you saved so much money on your insurance! We always strive to provide great service at a fair price. We are thankful that you trusted us to protect you and your family. I will pass along your kind words to Ronda. Thanks again! Todd "
Profile photo of Heather Tate

Heather Tate

July 7, 2026

5  out of  5
rating by Heather Tate
"Very prompt and helpful!"
We responded:
"Heather, thanks so much for the great review! We always strive to be helpful and do so in a speedy timeframe. Thanks so much for always being a great customer. Please let us know if you need anything else. Thanks again! Todd "
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Brian Venable

July 7, 2026

5  out of  5
rating by Brian Venable
"Answer all my questions with clarity & was easy process"
We responded:
"Brian, thanks so much for the kind review! We are very pleased that you chose our office to protect your autos. Providing great customer service is one of our key principles here. Please let us know how we can serve you moving forward. Thanks again!
Todd "
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Caroline Phillips

July 7, 2026

5  out of  5
rating by Caroline Phillips
"Emily has been super helpful with helping me switch my home and auto to State Farm! I am also in the process of adding life insurance for my family thru this office and so far it’s been a seamless process. Emily and her colleagues have gone above and beyond to get me the information I need to make informed decisions. 5/5!!"
We responded:
"Caroline, thank you so much for the kind review! We are so excited that you chose State Farm and our office to insure your autos, home, and life insurance. We are also pleased that the process was an easy one. I will pass along your kind words to Emily. Thanks Again! Todd "
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Patrick

July 7, 2026

5  out of  5
rating by Patrick
"Kandus was very professional and 2nd to none! I am glad that I chose State Farm!"
We responded:
"Patrick, thank you for your 5-star review! I will pass your kind words on to Kandus. We are happy to hear you had a positive experience in our office - we strive to provide the best service to our customers. Thank you for your business! We truly appreciate you. "
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Cameron Berry

July 2, 2026

5  out of  5
rating by Cameron Berry
"Great and Friendly staff!! Also providing a fast and dependable service!!"
We responded:
"Cameron, thank you for your 5-star review! We are happy to hear you had a good experience in our office. We strive to provide you with the best service possible. Please reach out if we can help with anything!"
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Victor Dillard

July 1, 2026

5  out of  5
rating by Victor Dillard
"Great staff And I am very happy chose them for my insurance needs. Very knowledgeable and they listen not pushy at all"
We responded:
"Thank you for the 5-star review!"
Profile photo of trey ondrus

trey ondrus

June 23, 2026

5  out of  5
rating by trey ondrus
"This office is filled with friendly, kind people who want to support families, individuals for their insurance needs. Give Todd and friends a chance. You won’t be disappointed."
We responded:
"Trey, thanks so much for the 5 star review! We appreciate you and your business. Thanks for the kind words as well. I will pass them along to our team. One of our top priorities we have is to take care of people and their families! Please let us know how we can serve you moving forward. Thanks again! Todd "
Profile photo of David McGhee

David McGhee

June 22, 2026

5  out of  5
rating by David McGhee
"Love state farm best prices and great customer service"
We responded:
"David, thanks so much for the 5 star review! We truly appreciate it. We always try to provide great customer service at a fair price. Feel free to call us anytime for additional questions or help. Thanks again! Todd "
Profile photo of Michael Reed

Michael Reed

June 22, 2026

5  out of  5
rating by Michael Reed
"Kandus has been an absolute blessing helping me transition smoothly to State Farm from my previous carrier. I highly recommend them."
We responded:
"Michael, thank you so much for the great review! We love that you had a great experience with our office and the transition to switch to us was a smooth one. I will pass along your kind words to Kandus. Please let us know how we can assist you moving forward. Thanks again! Todd "
Profile photo of Julia Daniels

Julia Daniels

June 19, 2026

5  out of  5
rating by Julia Daniels
"We changed all insurance to State Farm today. Thanks to Ronda and her dedication to excellent customer service! Saving money is required with our current financial circumstances. It was a pleasant experience."
We responded:
"Julia and Steve, thank you so much for the great review! We are so happy that you trusted us to protect your autos and home. I will pass along your kind words to Ronda, and we are very excited about your positive experience with her. Welcome to State Farm and thanks again! Todd "
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Tammy Samples

June 16, 2026

5  out of  5
rating by Tammy Samples
"Amazing agent and staff. Always willing g to help"
We responded:
"Tammy, thanks so much for the 5 star review! We truly appreciate it, as well as, the kind words. I will pass this along to our team. Please let us know how we can assist you in the future. Thanks again! Todd "
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Andrew Roy

June 11, 2026

5  out of  5
rating by Andrew Roy
"Rhonda was great! Very helpful and knowledgeable."
We responded:
"Andrew, thanks so much for the kind review! We truly appreciate it. I will pass along your kind words to Ronda, and we want to welcome you to State Farm. Please let us know how we can assist you moving forward. Thanks again! Todd "
Profile photo of Courtney Downey

Courtney Downey

June 8, 2026

5  out of  5
rating by Courtney Downey
"We’ve been using State Farm for over a decade. They have been so helpful with every transition of life. We are very appreciative of their professionalism and ensuring our family not only has the best coverage, but also rate."
We responded:
"Courtney, thank you so much for the 5 star review! We love that you have been a State Farm customer for over a decade, and we are happy that we have been able to assist you along the way. Thank you so much for the kind words, and we are always trying to provide the best coverage at a fair rate. Thanks again! Todd "
Profile photo of Jamie Rasnake

Jamie Rasnake

June 5, 2026

5  out of  5
rating by Jamie Rasnake
"The staff at this office are great. They are always very nice and extremely helpful. I have never had a bad experience with them. Highly recommend."
We responded:
"Jamie, thank you for your 5-star review! We truly appreciate your business and your feedback. If there is anything we can do to help, please reach out. "
Profile photo of Gregory Donner

Gregory Donner

June 4, 2026

5  out of  5
rating by Gregory Donner
"Kandus was extremely helpful and was a delight to deal with."
We responded:
"Greg, Thanks so much for the great review! We truly appreciate it. We want to congratulate you on your move to Tennessee and so happy that you chose our office to protect your family. Please let us know how we can assist you moving forward. I will pass along your kind words to Kandus. Thanks again! Todd "
Profile photo of Michelle Pittman

Michelle Pittman

June 2, 2026

5  out of  5
rating by Michelle Pittman
"Very helpful and answered all my questions thanks Rhonda"
We responded:
"We appreciate your review, Michelle. We are so happy that you had such a wonderful experience with State Farm Agent Todd Mounts’s Team here in Jefferson Cty ! "
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Tommy Arwood

June 2, 2026

5  out of  5
rating by Tommy Arwood
"Spoke to Rhonda today and she was able to lower both my car and home premiums. Great Lady a plus to your company."
We responded:
"Thanks so much for the amazing review, Tommy! We really appreciate your support here in Jefferson Cty . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Carolyn Dossett

Carolyn Dossett

June 2, 2026

5  out of  5
rating by Carolyn Dossett
"Todd Mount and his associates are always professional, accurate, personable, and sincere. I trust Todd and his team."
We responded:
"Carolyn, thank you so much for the great review! We value you and your feedback. We are so pleased that you trust us to insure you and your family. I will pass along your kind words to the team as well. Thanks again! Todd "
Profile photo of Kasi Houser

Kasi Houser

May 29, 2026

5  out of  5
rating by Kasi Houser
"The best team!"
We responded:
"Kasi, thanks so much for the 5 star review! You are always a pleasure to talk to. I will pass along your kind words to our team. Please let us know how we can assist you moving forward. Thanks again! Todd "
Profile photo of Tonia Williams

Tonia Williams

May 26, 2026

5  out of  5
rating by Tonia Williams
"Thank you so much for being patient and making switching so easy. I really appreciate the extra time Ronda spent with me going over everything."
We responded:
"Tonia, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to getting to know you. There are a lot of choices in insurance, and we are thankful that you chose State Farm and our agency to protect you and your family. Thanks again! Todd "
Profile photo of Paula Sweet

Paula Sweet

May 26, 2026

5  out of  5
rating by Paula Sweet
"We have used this great company for years. Even moved outside the area and could easily switch to a local office but refuse to. Quality service, customer centric and always focused on what they can do for us- it's what keeps us champions of Todd and his team."
We responded:
"Paula, thank you so much for the fantastic review! Some of our core values are keeping the customer first and providing great customer service. We are so happy that you feel that we have done those things. We do provide insurance for people all over Tennessee and happy that you continue to choose our office. I will pass along your kind words to the entire team. Thanks again! Todd "
Profile photo of Michelle Bobo

Michelle Bobo

May 22, 2026

5  out of  5
rating by Michelle Bobo
"I had a very smooth and easy time bundling insurance for 2 cars, renters insurance, and life insurance with Rhonda! She made the process so easy and understandable. I always recommend State Farm, they have the fairest rates, and I’ve never experienced bad customer service with them!"
We responded:
"Michelle, Thanks for the 5 Star Review! We are so excited that you chose us to protect you and your family. Bundling all of your insurance is a great way to keep everything in one spot, as well as save money! We are glad that we can protect you with your auto, renters, and your life insurance. Please let us know how we can serve you in the future. Thanks again! Todd "
Profile photo of Danny Dreaden Jr

Danny Dreaden Jr

May 21, 2026

5  out of  5
rating by Danny Dreaden Jr
"Great people to work with would refer all my family and friends"
We responded:
"Danny, Thanks for the great review! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Also, welcome to State Farm and our Agency. Thanks again, Todd "