State Farm® Insurance Agent Todd Mounts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brooke White
October 16, 2024
4
out of
5
rating by Brooke White
"I am not happy that I lost my roadside assistance but my payments went up. I had to buy AAA."
We responded:
"Brooke, thank you for your review. Please contact our office at 865-475-2282 as we may be able to put your roadside assistance back onto your auto policy. Thanks, Todd"
Paige Morgan
October 10, 2024
5
out of
5
rating by Paige Morgan
"Mrs. Amanda was excellent, so helpful and patient with my situation. I would recommend 10/10"
We responded:
"Paige, thank you for your 5-star review and for your kind words regarding Amanda. I will pass them on to her. Please reach out if there is anything else we can do to help!"
Brandon Young
October 9, 2024
5
out of
5
rating by Brandon Young
"Great people and tries their best to get you the best insurance for the money."
We responded:
"Brandon, thank you so much for your 5-star review! Please let us know if you have any questions about your policies. We truly appreciate your business!"
John Brackins
October 1, 2024
5
out of
5
rating by John Brackins
"Very pleased with agent"
We responded:
"John, thank you for your 5-star review! We are glad to hear you have had a good experience with our office. Please reach out to us if you have any questions, and we'd be more than happy to help. We truly appreciate you!"
Bill Nezer
September 27, 2024
5
out of
5
rating by Bill Nezer
"This is the best insurance agents i have ever dealt with in Tennessee and in Florida. They always answer their phones and are there to assist you in any and all possible ways they can. They go out of their way to follow up and send you reminders for your bills and make sure you are up to date. In addition (which this exceeds expectations) and I am speaking from personal experience, even if they can't assist you with something if it's out of the scope of their work they are determined to help you find a way and will will also look for you how to get it done. Highly recommended!"
We responded:
"Bill, thank you for your review and for sharing your experience with our office. We strive to provide the best care possible to our customers - thank you for trusting us with your insurance needs! We truly appreciate you. "
keren smith
September 27, 2024
5
out of
5
rating by keren smith
"Absolutely wonderful experience. I'm saving so much money on home and auto. Highly recommend."
We responded:
"Keren, thank you for your review! We are happy to hear that we are a good fit for your insurance needs. Please reach out if you have any questions, and we'd be more than happy to help. We truly appreciate you!"
Chris Chesney
September 17, 2024
5
out of
5
rating by Chris Chesney
"Been with Todd Mounts for several years for Home, Auto and Life Insurance. Left TN for a spell and just came back and his office was super in getting everything transferred back to TN. Thank you Kandus!"
We responded:
"Chris, thank you for your review and for sharing your experience with your office! We will pass on your kind words to Kandus. Please reach out if there is anything we can do to help - we truly appreciate you!"
tashane blackett
September 16, 2024
5
out of
5
rating by tashane blackett
"Thanks to Amanda my experience getting my insurance felt like a breeze everything was explained throughly step by step , and patiently. thank you !"
We responded:
"Tashane, thank you for your review and for sharing your experience with our office! We strive to provide the best in customer service, and we are always here if you have any additional questions. We truly appreciate your business!"
LISA STINSON
September 12, 2024
5
out of
5
rating by LISA STINSON
"Candace makes it so easy always helps when I need it .she has great customer service and really nice. All that I have talked to there is very helpful."
We responded:
"Lisa, thank you for your review! We are glad to hear that you have had a good experience in our office. Please reach out if you have any questions, and we'd be more than happy to help. We truly appreciate your business!"
Paul
September 12, 2024
5
out of
5
rating by Paul
"Kandus Childs, thanks so much for your help and making it a VERY autism friendly experience!"
We responded:
"Paul, thank you for sharing your experience in our office! We strive to provide the best in customer service. Please let us know if you have any questions, and we would be happy to help. We truly appreciate you!"
Yanique Grant
September 9, 2024
5
out of
5
rating by Yanique Grant
"Super easy and everything went very smooth. Amanda made the insurance process a walk in the park. She’s very friendly, knowledgeable, and always ready to tackle my questions."
We responded:
"Yanique, thank you for your review and for sharing your experience in our office! We strive to provide the best in customer service, and we are always happy to answer any questions you may have. Please reach out if we can assist in any way in the future! "
C Richardson
September 9, 2024
5
out of
5
rating by C Richardson
"Excellent service! His staff is very knowledgeable and responsive! Highly recommend Todd and his staff! We have had our house and cars insured through SF for years and have always been extremely satisfied."
We responded:
"Thank you so much for the 5-star review!"
Judy Hector
September 8, 2024
5
out of
5
rating by Judy Hector
"The Mounts State Farm Agency have served me and my family for years in terms of cars and home owners’ insurance. Everyone there is so friendly and helpful. Hopefully people will stop running into my cars and causing damage, but in each past instance, just a phone call has resulted in setting up the next steps to getting the vehicle repaired and back on the road. I give them 5 stars happily. Judy"
We responded:
"Judy, thank you so much for reviewing our office! We are so sorry you've had those experiences with your vehicle, but we are glad that you found the process to be easy through our office. We are always available to answer any questions about your auto and home insurance. We truly appreciate your business!"
Shawn Flynn
September 5, 2024
5
out of
5
rating by Shawn Flynn
"Been with these guess for many years. I won't have anybody else. They are the best"
We responded:
"Shawn, thank you for your review and for sharing your experience in our office! We truly appreciate it. If you have any questions, please reach out to our office. We'd be more than happy to help. "
Tim & Aimee UpChurch
September 5, 2024
5
out of
5
rating by Tim & Aimee UpChurch
"Amanda is always so helpful and knowledgeable when I call with a question. I highly recommend them!"
We responded:
"Tim and Aimee, thank you for taking the time to write us a review. We are glad to hear your experience in our office is a positive one! We truly appreciate your business! Please reach out if there is anything we can do to help. "
C D
September 3, 2024
5
out of
5
rating by C D
"I've had State Farm Ins for years and when I moved to the area, Kandus, helped me get set up with all my insurance coverage. She made helpful suggestions on getting the best coverage for the best price that fit my needs. Anytime I called.into their office, everyone I've spoken to are professional and very friendly. Totally recommend this office and insurance company."
We responded:
"Hi C. D., thank you for your review and your recommendation. We strive to provide the very best in customer service. If you have any questions about your policies, please reach out! We'd be more than happy to help. We truly appreciate your business!"
London Carsh
September 3, 2024
5
out of
5
rating by London Carsh
"Kandus was super helpful and made sure I’m getting the best possible price! Would definitely recommend."
We responded:
"Hi London! Thank you for your review and experience with our office. We try to provide the best in customer service and do all we can to get you the best price. We truly appreciate your business! "
Tony Berry
September 3, 2024
5
out of
5
rating by Tony Berry
"Always nice and helpful !!!! Just need to get someone else to do state farm commercial besides mahomes!!! Lol"
We responded:
"Anthony, thank you for sharing your experience in our office! We truly appreciate your business. "
Bonnie H.
August 30, 2024
5
out of
5
rating by Bonnie H.
"Very nice experience with my new agent. Very helpful, nice and considerate to talk with. So thankful for them reaching out to me and helping out my mind at ease. Thank you Kandus from State Farm, you are a jewel to talk with."
We responded:
"Hi Bonnie! Welcome, and thank you for sharing your experience with our office! We truly appreciate your business. Please reach out if you have any questions, and we'd be more than happy to help. "
Gabrielle Taylor
August 29, 2024
5
out of
5
rating by Gabrielle Taylor
"Staff is always friendly and super helpful when I need help."
We responded:
"Gabrielle, thank you for your review and for sharing your experience with our office. We strive to provide the best in customer service. Please reach out if you have any questions, and we would be more than happy to help! We truly appreciate your business. "
Donovan Andies
August 29, 2024
4
out of
5
rating by Donovan Andies
"Wish I could have a lower rate but you get what you pay for. Have been with State Farm for 10 years now and Mounts’ office is a great place to go! Wonderful agents to work with and always answer every phone call and question I have! Wouldn’t go anywhere else!"
We responded:
"Donovan, thank you for sharing your experience with our office. We strive to provide the best in customer service. We truly appreciate your business!"
Tyler
August 29, 2024
5
out of
5
rating by Tyler
"Best insurance company in the business Todd & His employees go above and beyond to truely help you!"
We responded:
"Tyler, thank you for sharing your experience with our office! One of our goals is to be known for our customer service. Please reach out to us if you have any questions about your policies, and we'd be more than happy to help."
Corbin Johnson
August 21, 2024
5
out of
5
rating by Corbin Johnson
"Very pleased with the service I receive from Todd Mounts office. Amanda is always helpful and able to answer my questions."
We responded:
"Corbin, thank you for your review! We strive to provide the best in customer service. Please reach out if you have additional questions - we'd be happy to help!"
Justin Winstead
August 15, 2024
5
out of
5
rating by Justin Winstead
"Very helpful very professional! I have been with Todd Mounts for 14 years and have always had the best experience with him and his great staff! Would highly recommend!"
We responded:
"Justin, thank you for sharing your experience with our office! We truly appreciate your business. Please reach out if there is anything we can do to help."
Pebbles Mccoy
August 14, 2024
5
out of
5
rating by Pebbles Mccoy
"Kandus at Todd Mounts' State Farm is always such a pleasure to chat with ."
We responded:
"Pebbles, thank you so much for your review! We strive to provide the best in customer service, and we love hearing from our customers. We truly appreciate your business! Please let us know if you have any questions. "